Service Center

Real Reviews From Verified Customers

Diane H.
5 out of 5
9/16/2018
Thank you for your help and assistance
Nicholas M.
4 out of 5
9/15/2018
Very conscientious. I had a 9am important meeting and John made sure Inwas our of the shop on time. Thanks!
Karen S.
5 out of 5
9/14/2018
Very helpful staff
John C.
4 out of 5
9/14/2018
I like Chris. He's always looking out for his customers. Makes me feel right at home!
Katherine C.
2 out of 5
9/14/2018
I was not impressed with Tim Veeder. I felt “hustled “ by him. I am used to the calm, caring of Chris with a nicer, more informative presence. Tim acted with the typical “used car salesman” approach which is off putting and frankly not the usual vibe at Northeast Acura that I am used to an comfortable with. No offense, but you can get that approach anywhere. I don’t expect it at Northeast Acura.
Patsy B.
5 out of 5
9/14/2018
You guys always do the best job a#1 you take good care of me i appreciate you & your team thanks so much
Lisa S.
4 out of 5
9/13/2018
John is an outstanding employee who works hard, is friendly and .knowlegeable My experience with him over the years ihas been consistent and professional. He follows up and strives to make the customer happy. He represents your dealership well. I trust his advice.
Carlo C.
4 out of 5
9/13/2018
Excellent, Chris was great. Wish I could’ve had an NSX as a loaner, but oh well.
Linda P.
4 out of 5
9/13/2018
Chris is the very best! He’s honest, personable and knows his job well. You should be proud of him representing your dealership.
Beryl W.
4 out of 5
9/13/2018
Chris is the best.
Rafael M.
5 out of 5
9/13/2018
Mr. Whalen is always a gentleman and professional he answers all my questions and gets things done
John P.
4 out of 5
9/12/2018
Verry Good answered all my ? Thanxz JP
Shaun M.
5 out of 5
9/12/2018
Chris is wonderful! Thank you!
Tirso M.
5 out of 5
9/11/2018
Always satisfied
Kristy B.
5 out of 5
9/11/2018
Service was awesome!! Definitely went above and beyond! Thank you Northeast Acura
Janet S.
5 out of 5
9/11/2018
Chris is extremely competent and a great personality .
Catherine J.
5 out of 5
9/11/2018
Great people to work with and prompt service-very pleased!!!
Fredric S.
3 out of 5
9/10/2018
This is not a complaint as I am satisfied with my service appointment today. I am very careful with my cars interior and have on two occasions asked for a paper floor mat to be used. John was very nice and found one the last time I was in for a new battery. Apparently, they are no longer kept in the service area. Today when I picked up my car there was a brown paper bag on the floor and mud on the mat. I do feel that this is a simple request.
Mark P.
4 out of 5
9/10/2018
John was professional and followed up in a timely manner. Good asset to the dealership.
Ada N.
5 out of 5
9/10/2018
Very helpful and attentive, detail oriented and professional

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