Northeast Acura Auto Repair Service

Always a good customer experience!

Very quick, efficient, and courteous service

Easy check in.

Process was easy and all went smoothly.

Victoria was great. Very informative and helpful.

Thank you for Sat. appt.????

Victoria did a great job.

Your service team does an excellent job explaining what services are needed and the condition of the vehicle. Thank you for a job well done ! Mije & Michelle M

We've always been treated well at Northeasr Acira!

Took care of my issues professionally!!

I spent 2 weeks in Acura; complain severals noises; but the problem still there; more than when I came. Serge M

Keep up the good work

Ryan went above and beyond and sets a high bar for the service department. He was very accommodating and super nice. Nice goes a long ways these days. A+

Ecellent service. Victoria Moore is the best. Thank you so much.

I really appreciate how you all (especially Stephen) treat me like gold. I bought my (used) Acura at another dealership, but feel like a full fledged member of the family at Northeast. This last service appointment was way above and beyond expectation - and my car is like brand new. Thank you!

Vicky Moore was excellent!

always excellent service

Ryan was professional & thorough in handling My service needs.....!!!

Everything was absolutely great.

Vicky and the rest of the staff were very nice and accommodating the best they could be. I called yesterday after noticing a bolt in my tire. I was able to get in today for an appt. The technician said that I would need a new tire (as the bolt was in a location that couldn’t be patched - figured such). Vicky informed me that they did not have any tires (said they sold 4 this morning) and that there was no loner car available. She did offer a shuttle but with an 8month old in tow, a shuttle wasn’t an option. Ended up taking an additional hour for someone to go pick up a tire (15 minutes in both directions) and then for install. So all in 2 hours from my appt time. I understand situations happen but to not have tires or a loner car available is quite stressful - luckily my son didn’t have a meltdown until we got in the car and he spared everyone in the waiting room. Again, Vicky was very kind in updating me throughout, I just find the whole course of events subpar.