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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2284 reviews 69%
4 star 753 reviews 23%
3 star 54 reviews 2%
2 star 113 reviews 3%
1 star 90 reviews 3%
Review Us
Christina T.
5 out of 5
6/11/2019
Very helpful. Great service.
Eric C.
5 out of 5
6/11/2019
As always Northeast Acura did a great job
Michael R.
5 out of 5
6/11/2019
Courteous and professional, very helpful and accommodating.
Shannon F.
5 out of 5
6/10/2019
Nice and attentive
Yvonne D.
4 out of 5
6/9/2019
Victoria was very pleasant. Went over the check list with me, I asked about the oil alert being at 50% And was told that would be fine but I started receiving email alerts to check my oil level which was low....somewhat dissatisfied
Robby W.
5 out of 5
6/8/2019
First visit to Northeast Acura, as I'm new to the area. Service was quick, issue well explained, and finished faster than I anticipated. Service staff was professional,and concentrated on me when it was my time to be seen. Definitely will return for any future service my vehicle my require.
William K.
4 out of 5
6/7/2019
Work done as agreed
Robin V.
4 out of 5
6/7/2019
No dummy lights on! Yahoo!! Thank you!!!
Yelena Y.
5 out of 5
6/6/2019
Everything went great, great service
Mohammed Z.
3 out of 5
6/6/2019
My last visit saved me a lot of mony on an unnecessary replacement that I have been told that it is necessary by another mechanic shop.
Joseph L.
5 out of 5
6/6/2019
Great service department. Steve is a consummate professional
Christopher H.
5 out of 5
6/5/2019
I received excellent, courteous, and efficient service. Everything was explained thoroughly and completed in a timely fashion. Victoria was especially helpful and professional.
Rex L.
5 out of 5
6/5/2019
Job well done thank you
Richard B.
5 out of 5
6/5/2019
Victoria was a pleasure to work with.
Peter D.
5 out of 5
6/5/2019
Excellent experience as always!
Joe F.
5 out of 5
6/5/2019
Very nice service experience
David J.
5 out of 5
6/5/2019
Good customer service, great representative. Thank you.
Andrea A.
1 out of 5
6/5/2019
I was asking to seek some more information about the job that needed to be done and the task that was informed to the rep. In person myself becuz I wanted to get a picture idea of what’s going on what are they going to do or can do for me and how we can come to an agreement on the amount of work that is going to be done threw this company because if information is missed by the rep how are we suppose to get the answers we are looking for
Faisal C.
2 out of 5
6/4/2019
I had asked for a nys safety inspection on top of routine maintenance, and the nys inspection was not performed. I have had to waste more time and have it done elsewhere, I will likely not use Acura for future maintenance needs. Thanks.
Debbie A.
5 out of 5
6/4/2019
You guys are the best!

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