Victoria Moore was EXTREMELY helpful and informative. She was so sweet and knowledgeable. Thank you all for excellent service everytime. Ive never had a bad experience there.
Vicky is exceptional at customer service.
Excellent customer service!! Victoria is great!!!
He was very good and nice, I got great service
Excellent service, again.
Cheers,
Adam T
The service was excellent - friendly and efficient!
Steve explained everything to me in a clear understandable manner. All of my issues were resolved.
Steve was amazing and super helpful. We were visiting from out of state when our car died. Steve quickly got us in on a late Saturday and was able to get us into a loaner. By Tuesday the car was fixed and ready to go. Steve was super professional throughout the process and demonstrated great customer service and communication skills.
It was quite a positive experience. They were quick and through today
I used to work with Chris Collins who was super but today I met Stephen Smith and he was a wonderful man to work with - good guy!
I appreciate your service. Communication is good and very important.
Steven H
I want to thank North East Acura for doing a great job. I want I especially thank Vicky who took the time and the patience to explain everything. Vicky is amazing!!! I am very pleased that I leased from your dealership.
My only issue was that I was told it would be 1 1/2 hours and it actually took 2 1/2 hours...I would have dropped it off and came back had I known...but the service was excellent as usual....Northeast Acura is awesome as always!!!
Debbie Campagna
I want to thank you Vicky Moore. Now I'm satisfy my car is back in 98% good. You're very professional in your team. I thank you too Ryan. See you soon. I need oil change. Serge M
Service and Sales need to communicate and not mislead potential buyers. Every question I asked Service regarding what was told to me before the sale of the vehicle was unanswered. Not happy with my purchase
Went in for B1 service. The next day there was a puddle of clean engine oil underneath the car. I am in Pittsfield, Mass and did not want to risk a long drive with oil leaking. Local Honda dealer discovered the oil drain plug loose and the O ring seal or gasket not seated. Cost me labor for the Honda dealer and the loss of a half day's pay from work to get the leak fixed. Considering I spent $1,750 for the total work done at Northeast Acura on Saturday, June 29, I am NOT happy. I think you need to convince me why I should use your dealership again.
Quick, efficient and friendly. I will come back. I’ll be looking for a used 2014 Acura TL with all wheel drive. Low mileage is a priority, less than 30,000. Thanks.
Steve Smith is terrific and thoroughly explains the work done to my vehicle. I have a long history of positive service experiences at Acura. Thank you!
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