Service Center

Real Reviews From Verified Customers

Carim C.
4 out of 5
5/11/2020
Thomas is the man !
Chris C.
5 out of 5
5/9/2020
Lisa was very courteous and wonderful to deal with
Paul H.
4 out of 5
5/9/2020
Felt very safe. It was obvious the staff has gone to tremendous effort to create a safe environment. Thank you!
Linda N.
5 out of 5
5/9/2020
Always professional, straight up , trusted. Confidence is high , knowing my vehicle is in solid hands . Thank you ! L
Nancy W.
4 out of 5
5/9/2020
I dropped my car of for routine maintenance this afternoon. My appointment was for the next day but I dropped it early as we have been expecting unseasonable weather. Saratoga Honda was able to fit me in and I had my car back before the day was done. I was greeted as soon as I drove into the service area and everything was explained and efficiently conducted. Vicky came out and spoke with me to verify what needed to be done. Another friendly and efficient experience having my car serviced with Saratoga Honda
Brianna F.
5 out of 5
5/8/2020
Great service, good practice of safety precautions, quick and easy.
Louise W.
5 out of 5
5/7/2020
Great service in these uncertain times!
Debra S.
5 out of 5
5/7/2020
Your service is always excellent & at a fair price. Customer service is always excellent. Tom was great & so was the young man who greeted me when I arrived.
Carl L.
5 out of 5
5/7/2020
It was perfect experience! Thank you!!!
Dan S.
4 out of 5
5/6/2020
Thank you for your professionalism. I was not prepared to wait outside however and thought I should have been told ahead of time. I miss the coffee and soda and the lounge. Thank you.
Bruce T.
5 out of 5
5/6/2020
Under the circumstances of Covid-19, the service team did a remarkable job. I was extremely impressed.
John L.
5 out of 5
5/6/2020
Brian is the BEST!!! I am not willing to have any other service rep work with us. I have had others a couple of times and though they were good they were no match with Brian. Thank you Brian!!!
Marion D.
5 out of 5
5/6/2020
As always they were prompt and efficient
Kathryn S.
4 out of 5
5/6/2020
I had new tires put on my CRV last week and the low pressure light came on yesterday on my way to work. I turned around and was greeted at the service door right at 7AM. I needed to get to Albany by 8AM, so the service team had me in a rental by 7:12AM and I was able to make it just in time. They were extremely kind and efficient and able to fix the new hole in my tire before I came back at the end of the day. The service is always excellent, but it really went above and beyond yesterday. Thank you!!
James B.
5 out of 5
5/6/2020
Quick, courteous,and friendly!
Mark B.
5 out of 5
5/6/2020
Outstanding customer service. They created a very safe environment
Carim C.
5 out of 5
5/5/2020
Thomas was very pleasant
Bonita S.
4 out of 5
5/5/2020
The young man who greeted me when I brought the car in. The gal at home who scheduled me and her happy demeanor and Tom the service mgr. who helped me with check out. All an excellent work ethic. I am a regular customer for 15+ years.
Nancy B.
5 out of 5
5/5/2020
Good job!
Karen R.
4 out of 5
5/5/2020
I really like my Michelinn tires better for the ride on my Accord. Not so happy with the Good Year tires. Also I overpaid in my check and at that moment couldn’t write another. I would appreciate the reimbursement when possible. I was offered a credit but would prefer reimbursement. Thank you.

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