Thank You for kind and efficient greeting, intake and delivery of service.
I appreciate your attention to customer satisfaction and coherence to guidelines for being safe and respecting each other’s needs.
I have always been very happy with the service and your staff whenever I come to Saratoga Honda. Thanks. Linda
The service experience was good, but it took much longer than was anticipated. I was told about 1 hour, and it took 3 hours... so that was the only unpleasant part.
I am moving to western NY and will miss doing business with Sarasota Honda
Always love the service and the polite people that wait on me ????
My treatment by the Saratoga Honda team was higher then what would be expected from an alto mobile dealership. I have dealt with many dealerships since I have been driving for over 57 years and the Carr and professionalism exhibited by Saratoga Honda exceeds anything I have experienced before. This care and concern is much appreciated.
Cam was very professional and personable.
Unrelated to Cam, some overall observations:
When your staff put the arrival tag number in the car, they should not bring their face in close to the passenger in the car. Distance at all time is important particularly when talking.
Also, we dropped off a family member’s car for service at another dealer in Glens Falls and their drop off and payment process was completely non contact and they put a cover on the steering wheel and floor mat.
Just some suggestions as you look to optimize your services.
We will return though because overall it was a great experience.
Tim is awesome!
Kept me informed throughout the repair.
Super in breaking down what was wrong and what they did to make my car work like new.
Well Done Tim
When I check in with Brian, I can be confident he’ll take care of the details. Many thanks for your excellent customer service!
Wonderful service. Very pleasant experience.
This is the third time and as many years that I’ve been to Saratoga Honda for service and I have to say every time they have exceeded my expectations I never write reviews are usually can’t be bothered but in this case I had to say something because every time my expectations are seated nice work!
It was very good except for the length of time it took. Wish it was quicker as I recently had hip replacement so wasn’t very comfortable sitting there for an hour and a half for an inspection and check tire. Everyone were very pleasant and nice to deal with.
Fast, very polite, no complaints here
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