Everything was excellent. From the service representatives to the waiting facility to the work performed, as well as the car itself. Honestly, my experience reminded me of Apple, except at a much cheaper price point! A+
Jordan was great, friendly and approachable
Great service! Got an appt within 24 hrs of calling.
I left very pleased. Came back same afternoon with some vibration in the front wheels. Your team took it right in. First class operation. Thanks
Service rep was great & apologetic, however the wait just for an inspection was around 2 hours or more. I would have dropped the vehicle off had I known.
Kyle represented Saratoga Honda inna way that should make management proud.
It wasn’t excellent but it was very good of Jordan to compliment my extra wait with free tire rotation and car wash when I have time. I emphasized my need to be somewhere at 1 but didn’t get done until then (which made me late to a dr appt that I had to reschedule and get charged $50) otherwise service was satisfactory and a pleasure as usual at Saratoga Honda.
Love the atmosphere there, friendly and professional????
The staff was courteous and professional. Thank you for getting my vehicle prepared for my upcoming vacation!
Brian was very knowledgeable about my problem.
First time experience and our expectations were exceeded. Thank you all for such a great customer service experience.
I was very impressed with your whole setup/operation!
Another great experience at Saratoga Honda! Had an odd sound coming from my Ridgeline and they took the time to identify the issue, go for a drive with me to recreate the sound, and then reassured me by explaining the source of the sound. No charge and very friendly. Can't say enjoy about the quality of service. Thank you again!
Came in totally unplanned because a chipmunk decided to stay in my car and pop in and out of the hood looking at me while I was driving. Having no idea what to do and completely freaked out I stopped in. Someone came and checked my car right away to help me (which is probably not really part of anyone’s job description) and then mentioned my breaks were nearing the end of a safe and useful life - I knew I was getting close based on my last service visit. I was also close to my next service today and they fit me in to have that done and my breaks while I was there. I had my son with me and while we were waiting in the break area enjoying some of your snacks someone else came and gave him a coloring book to help keep him occupied. Such a nice experience all around and my car is now serviced, safer and chipmunk free when I took it home..
Service is always professionally provided.
You guys make it easy to do business with. Excellent service and responsiveness.
Saratoga Honda is always a pleasant destination for car service.
Jordan and Nick were helpful and prompt in answering my questions and addressing the issues. Thanks to both!
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