Saratoga Honda is excellent! The are always friendly, courteous and I am very happy that they always keep me notified what's going on with my CR-V.
The work done is always a 5 plus experience and I am happy having Saratoga Honda maintain my vehicle! Thank You Saratoga Honda!????
Got an appointment quickly. Staff was prompt, courteous, helpful. Service area was clean and process was organized. Happy with the service that was done and grateful for the discount coupon. Thrilled that my 177,000 mile Pilot is still going strong.
Lisa was terrific in every respect. Your care and professionalism are outstanding!
I was told when I made appt. 45minutes to an hour . When I arrived he said 1hr and 20 min. It took 2 hrs.and I missed a Dr appt costing me $120 .Not happy ! When I got home they didnt even reset the service icons. This was my 1st time at Saratoga Honda and I certainly was not impressed or happy.
Ryan was fantastic as are all of your staff. I was there for an oil change about a month ago or so and was using a different service advisor. While checking out there was a lady there berating Ryan for no justified reason. She spoke to him and treated him about as poorly as I’ve ever seen and he handled it with professionalism and class. I’ll never forget that. I was very impressed with him that day. Something I don’t know if I or many people could have handled that well. Just seems like a really nice guy and hard worker. I love dealing with him.
-Paul P
Was quite busy today but the time I was told my car would be completed was spot on
The sitting area is everything !! Perfect !!! Oh Brw chase sold me my car he is THE BESTESSSSSST!!! Thx again !!!
Jane M Anderson 518) 401-7195
I like to be thorough with my car. My car is like a child or baby in some ways and I like to ask questions and be 100% sure about things regarding service. I don't appreciate when a customer service person acts like I'm crazy or too thorough.
Saratoga Honda is better than Mohawk or Keeler, hands down; I'm just saying be more authentic and genuine when showing consideration and understanding. Thank you :)
Service was nothing but excellent!
Everything was great ... Melissa very helpful ... that’s why I come so far to get service ...
Brian always does a great job
Excellent customer service!
My appointment was 9:30 for an oil change and brake fluid change and all wheel drive fluid change. Said it would be an hour. 2hours and 15 minutes later it finally got out of there. Something went wrong. Maybe over booking appointments. But that HAS TO STOP!!! NOT GOOD CUSTOMER SERVICE.
Very good customer service
Melissa was great, very attentive.
Lisa was great! Saratoga Honda was very busy today but all employees in service were helpful and friendly. Service was completed ahead of expected timeframe.
I had an extremely long wait but Kyle was very accommodating, including offering me a loaner car.
I have always felt confident trusting my vehicle to Saratoga Honda.
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