Jaime is awesome! I moved from Long Beach about 2 years ago and will continue to drive the 20 miles from Torrance to have my car serviced at Cerritos. Jaime always makes sure that my car is taken care of and offers the best customer experience.
Easy to talk and ask questions to. He is a keeper!
Jaime is awesome . He Gives me the honest truth and doesn’t try to push services that I truly don’t need.
Eric has great customer service skillset. He is totally focused on customer satisfaction. I commend Eric. He should be an example to all Service Managers.
Everything was as promised and communication was great. I'm definitely satisfied with Eric's service.
They did not fix my car at all.
The service by Ken, all the service department and body shop was excellent. But I had a very bad experience with the salesman that "helped" me when i purchased the car. I don't know his name but he's a very disrespectful man
Very happy thank so much for your job ????
Ya lleve 2 veces mi carro al dealer para que le arreglaran los frenos y el carro sigue igual, la primera vez le cambiaron las breaks de atrás y la segunda las de enfrente. Y el carro ahorita sigue igual con el mismo ruido.???? dicen que es normal que hagan ruido en las mañanas pero no es normal que lo haga todo el día es una vergüenza traer el carro con ese ruido. Les voy a llevar el carro y que no me lo voy a llevar hasta que quede bien. Y necesito un carro rentado porque que al carro no le sirvan los frenos no es mi culpa!!!
Thanks Ken for the great service!
Very professional, kind and helpful
Víctor was very kind and explained everything to us about the car. He made it very clear that we could turn to him if future questions arose and that we could communicate them to him. He made our visit very welcoming and pleasant. Definitely will return to this dealer to work with Victor.
Eric is always very nice. He always explains what services my car need. Very friendly, he always ask how is the car doing and how I am doing.
Mia is an excellent service advisor, extremely professional, helpful and customer service oriented. She represents Cerritos Nissan extremely well.
He was very profesional thank you
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