Eric my service Tech always take such good care of me and my vehicle ???? I purchase the car from Nissan 8 years ago Eric always ready to assist great with following up Just GEM!!!?????????????????
Eric is one of the best service techs. He is honest, personable, and more importantly, knowledgeable about anything my vehicle needs.
Satisfied and job well done.
Brian was very professional in explaining the service performed on my truck and the results. Had a great experience
Victor was awesome. Very helpful and very professional.
Above and beyond.
These is my 3rd Nissan I have acquired in the last 5 years? I loved the vehicle and your service employee was so great, professional, excellent customer service. Unfortunately my biggest issue is with the sales department person & service manager as well? Care very little on customer service and honestly I think these will be my last Nissan purchase after these year? And I would like the phone number to corporate or do I have to research it my self? Thank you and hope to hear from you soon thank you???.....
I was very happy even though I had low battery in phone trying to call.you came through majestically
Very good help went over warranty detailed what would be done this visit car clean and delivered back to me on time. Kept me posted on progress during my wait. Other employees were very friendly also. Great job!
Ivan is very knowledgeable and helpful.
She was very progressional and nice
Kept me inform through out my service
Muy buen servicio gracias a Jaime
I always feel confident and taken care of when I work with Brian and he helps take good care of my Rogue!
I am genuinely very happy with the service i always receive at nissan, staff is always very attentive and genuine,Jacob was also very sweet and helpful.
Yes ???????? I was completely satisfied he’s a nice guy, great customer service ????.
A tow truck was provide that tow my vehicle to the dealership. The service manager and Carol's went into action to correct the issue. Once done both came and appolized for any inconvenience that may have occurred. I was satisfied.I have bought more than four Nissan cars from Cerritos Nissan because I like Nissan cars, but it appear that Nissan is going through quality products problem in recent years.What happened? You will lose alot of customers if Nissan product problems are not adequately addressed.
Always enjoy the treatment I get from Tony Fears.
Victor was great, thoroughly communicated any issues or concerns. Overall, provided great customer service
Eric Adamson my specialist is great.
Always courteous
I have been a loyal Nissan customer for many years and because of the excellent customer service provided by Jaime Nava this is the reason why I trust and choose Nissan of Cerritos to take care of my vehicle. Jaime is very personable and goes over and beyond to explain the mechanical issues with my car . I will continue to go to Cerritos Nissan to service my vehicle. If I had to grade Jaime from a 1 to 10 scale he would be beyond that number for his great customer service and great attitude. He treats customers with respect and a big smile making you welcome to Cerritos Nissan.
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