Dropped car off at 9:50 for 10 am appointment. Told repair would take 2-4 hours. 5 hours after not hearing anything, I called Victor at lunch. Told would call back. Called back an hour later, 6 hours after dropping off car. Victor said just getting ready to call, car ready. Recall on airbag. Only passenger side was needed. Took too long and can you believe I was asked if I was going to wait for it? Wait 6+ ,,hours in the waiting room? Will only return to this dealer if I have to.
Jaime remains to be the best at helping me work everything out no matter what.
I would like to give kudos to Brian every time I come to Nissan for service he really take care of me for him to be so young he know his business about Nissan and he treat the customers good thank you wants again Nissan for hiring people like Brian makes the company looks good
Awesome service and really helpful.
Jaime was helpful and nice! Got the job done relatively fast.
Good work and service thanks
Ivan Arreola is consistent with his attentive and thorough customer service. Very satisfied.
Everything was fine except when I arrived there was no communication with me I didn’t know if I had to stay in my car waiting until Victor arrived. I think I should’ve been told at least every half hour if my car was almost ready.
Jaime
Customer service is on point
Customer service is exceptional at Nissan.
Tony was courteous and helpful. I will Reserve further judgment than till I see how my car continues to run
Jaime is my new hero. I left Carson Nissan because Jaime has shown me what trust in car care is again. Thank you Jaime. You’re the best!!!!
Thank you again to Tony Fears! Appreciate his professionalism and knowledge.
BRIAN GUILLEN IS AWESOME GUY THAT HAS LOTS OF KNOWLEDGE IN CUSTOMER SERVICE!!
I was very satisfied with the excellent customer service I received from Ivann Arreola. He was very prompt in answering all of my questions regarding my vehicle.
Victor is always helpful.
Good Service,,Victor is very nice person
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