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Real Reviews From Verified Customers

Service Center Review Summary

5 star 360 reviews 65%
4 star 106 reviews 19%
3 star 14 reviews 3%
2 star 35 reviews 6%
1 star 43 reviews 8%
Review Us
Scott B.
4 out of 5
10/28/2018
Josh was awesome and fixed my problems quick!
Wendy Q.
5 out of 5
10/28/2018
Joe was very helpful.
BARRY B.
5 out of 5
10/27/2018
Friendly staff
KENDRICK T.
5 out of 5
10/27/2018
Great job on fixing auto mobile.
TERESA B.
5 out of 5
10/27/2018
I am always a 100% satisfied when I go to Kia.
ALLISON P.
5 out of 5
10/27/2018
Josh is always very kind and knowledgeable.
Melinda M.
2 out of 5
10/27/2018
The service I received was not good. Kept jumping me around Wouldn’t work with us
BRIANNA M.
5 out of 5
10/26/2018
Very helpful!!
JOSEPH G.
5 out of 5
10/26/2018
Job well done
Debora C.
5 out of 5
10/26/2018
My car was like new again after you serviced it. I am totally happy with Auffenburg Ford and the KIA dept. of employees!
Betty C.
5 out of 5
10/25/2018
The Service technician always take time to explain and go over everything. They are courteous and professional.
JOSEPH A.
5 out of 5
10/25/2018
Excellent service and staff
James N.
5 out of 5
10/24/2018
Joe was very helpful and the repair was completed earlier than anticipated.
Lisa L.
4 out of 5
10/21/2018
I always know my car is in hood hands when I take it into Kia to be serviced. I wouldn't go anywhere else!!!
ANTHONY G.
5 out of 5
10/20/2018
Staff are friendly and kept me informed as the service progressed.
Robbie C.
1 out of 5
10/20/2018
I waited over 2.5 hours to have tires put on my car. 5ha5s unacceptable
William K.
4 out of 5
10/20/2018
Great service. Only thing they keep forgetting to put a sticker in my window.
Mark S.
5 out of 5
10/20/2018
Great service and very, very quick.
James S.
2 out of 5
10/19/2018
When appointment was first made, the scheduler was unable to answer recall questions about the vehicle and scheduled my appointment for a time when there was a two hour backlog on oil changes. This resulted in my having to make two trips to the service department rather than just one. The service and service department personnel did an excellent job. Recommend scheduler transferring the call to a service manager rather if the scheduling software cannot keep up with real time events in the shop or answer questions about recalls.
Herbert W.
5 out of 5
10/18/2018
Great job

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