Kim was great. There were some issues but Kim resolved them and then some.
She was great and I appreciated her professionalism and efforts.
Great job by her.
As always, I was very happy with the service I received. Kim Hawkins is the individual I go to for my service needs.
Fast service and quick fix. Eric was a big help
Well organized and professional. Service was timely and feedback was prompt.
It was a very simple and efficient interaction. I really liked the text updates
Great attitude things went very well from the start making reservation driving in .the only down fall was I asked for truck to be washed when they brought it out it had not been washed but they took it back and got it done in a reasonable amount of time great job thanks Kim
Timely and honest service was provided as usual.
I work with Martinez and have come to expect quality service. I received that with Eric.
Thank you
Steve was very helpful and easy to talk to. Looking forward to seeing him next time.
Very professional in handling our repair.
Thank you very much for your help, Eric.
Kim is awesome! Always goes above and beyond. Great customer service!
Really cool service guys. My car runs great .and thanks for the ride home
Always pleased with the great customer service at Ford of Upland. After my service I had to call back with a question and Steven called me back right away. Thanks!!!
Great service by Mr Perez did everything necessary to accommodate my tight schedule !
Once again, Eric G. did an amazing job. I may have had to leave my vehicle there for a couple of days, but the service totally makes up for it. Thank you again for all your help and I will continue to come back to this Ford location
Great team. Great body shop and great service department
Thank you!!
I always hope that Kim will be my service advisor when I show up to have my Explorer serviced. She always goes the extra mile to advise me on what needs to be taken care of and when. Kim calls and texts me as soon as my car is ready. I appreciate this greatly!
Thanks you Kim!
great servise , thank you
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