As always I was greeted by friendly people, Robert was great and my car was done in no time at all. Love Ford of Upland.
Will not be returning to get my vehicle serviced there anymore.
I was told that i had a free oil change so i went in to ford of upland to get it done. I had to pay more than $7 for a free oil change for the first time ever. Ive had 6 Ford vehicles and that has never happened before. Wasnt happy.
Good customer service. And my vehicle was repaired in a timely manner. We,ll be happy to go there again if needed in the future.
Recall was corrected very quickly and efficiently.
Staff was very courteous and friendly!
Great service, he was on top of everything great people skills..
Awesome job was fast too.. good job ford of upland
Proffetional service. Thanks
Although I drive a KIA I love the service at Ford of Upland. They are always able to take care of my service needs same day.
Great service, very professional and it was quite fast. I will come back when needed. One simple idea was to have the coffee pot refilled or get a Kourig machine for the wait area. Other than that, great experience!
Steven is great! Will definitely return with my vehicles.
I brought my Flex in for an oil and air filter change with a service coupon. Eric Groulx told me that the coupon wouldn't work for an oil change. So, I had the service done anyway and I wanted a new air filter. When I got my car I looked under the hood to see if the air filter was even checked and I believe it wasn't. Eric told me they would have replaced it if it needed it, but I felt as though he was giving me the brush off. I am very upset and just disappointed with the service and Ford of Upland overall. Won't be returning, and I will make sure my mother doesn't purchase her next Ford at your location. We like to keep the taxes with businesses where we live, but that can be overlook when your treated poorly.
Mike Mitchell
Eric kept me informed about the progress of repairs including when unforseen difficulties arose.
Steve explained ever to my satisfaction
I just want to say thank you guys for going above and beyond getting my truck running again. Just wanna say thank you guys for everything you guys did.
Great people, very helpful and curteous, please keep up the great service and again, thank you Eric.????
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