Twice I’v asked that my pick- up be washed and just like the last time it was not
Steven and staff were friendly and service was quick. Will visit again.
Every one was so polite and very helpful also wanting to make sure that I was completely satisfied very impressed I will always advise any one I know that could use any of your services that I’m sure they will be more then happy thank you again .
When I called to set up a shuttle ride for my husband to be picked up t0 b
e taken back to Upland Ford, a lady a
T Upl
a
And Ford started that we lived too far and can't be picked up. However, my husband was delivered to our home the day prior.
GREAT TEAM IN THE SERVICE CENTER. IT WAS A VERY BUSY DAY FOR THEM BUT THEY NEVER MADE US FEEL LIKE THEY WERE OVERWHELMED. FROM HUGO TO JOHN THE SHUTTLE DRIVER. WE WERE VERY PLEASED WITH THE SERVICE. THANK YOU EVERYONE!!????
I thought that my oil change was done very well but I thought it took longer than it needed to.
My service was completed timely and with excellent customer service. I was able to wait in a comfortable lounge while my car was worked on and it took half the expected time for the work to be completed.
Eric the service writer is awesome. Great help
Kim has been my customer rep since I moved to upland California about a year and a half ago. She has been an amazing help, always honest, and makes sure that I am taken care of. I appreciate her very much and think she is an amazing asset to your company.
As always true professional team.Kim does a great job.Got my car out in a timely manner.Your people on the drive always helpful.
Robert is a Great service advisor, he explain everything to me and made me feel very comfortable and pleased with the service.
Kim was professional, friendly and beyond helpful. She explained to me exactly what was going on in a way I could understand, which is impressive since I know nothing about cars. I will definitely return to this location just for her.
Great service experience.. .
Quick service.
Just unhappy with the phone service.
They called me to advertise the special & when I asked
a question about the price they hung up on me.
Professional people, kind and Friendly. Very quick and unexpensive repair. Mr.Steven Martinez was one of most experienced professional mechanic i ever met. At very beginning without a full diagnastic he find the problem and after all he set my future repairs to be done. Might god bless him.
We are always satisfied, not only with Mr. Martinez, but with ALL the staff.
Kim is and always is awesome
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