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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1213 reviews 60%
4 star 437 reviews 22%
3 star 44 reviews 2%
2 star 147 reviews 7%
1 star 174 reviews 9%
Review Us
Karl D.
5 out of 5
11/26/2018
Kim is a pleasure to work with and makes you feel like the customer is important. An asset that is needed.....
SHERRI L.
5 out of 5
11/25/2018
Robert was awesome. Thanks!
Lauren J.
5 out of 5
11/25/2018
She is very professional and a very nice and caring person.
Axel G.
5 out of 5
11/24/2018
I very satisfied with the prompt service provided by Eric. Really appreciated it. He had me in and out in less than one hour. This is why I keep coming back to Ford of Upland they always provide great service.
Valerie M.
4 out of 5
11/24/2018
I brought my convertible in and they had it just under an hour. wow great service
Anthony E.
1 out of 5
11/24/2018
You didn’t take the number off the rearview mirror you didn’t take the plastic off the street seats and you did not take the dirty floor mat out
Travis C.
5 out of 5
11/24/2018
Kim was very helpful, friendly, and easy to deal with
Willis W.
4 out of 5
11/23/2018
Always great and they remember me by name. Something g different from a dealership
Elizabeth O.
4 out of 5
11/23/2018
I was completely satisfied with the help and service I received. Only issue is the delay response with receiving texting replies.
ROBERTO G.
1 out of 5
11/23/2018
I just can’t believe how much it cost to replace the battery. AAA is about 150 Goodyear about the same.Ford of upland 401 wow!
STEVEN M.
5 out of 5
11/22/2018
Kim was wonderful and went up and beyond what I could have ask for . She is very professional and courteous .
Jon S.
5 out of 5
11/22/2018
Everything was taken care of. Thank you.
ROBERT N.
5 out of 5
11/21/2018
Kim is the bomb !!!! Best service advisor there !!!!!!!!!!!!
Steven E.
4 out of 5
11/21/2018
Eric under-promised but over-delivered. My car was repaired sooner than estimated and for less cost. I couldn’t be happier with my experience at Ford of Upland.
Octavio P.
4 out of 5
11/21/2018
Easy
Christian B.
1 out of 5
11/21/2018
I asked for a full detail and tires installed. Took the tech 4 hours to do an oil change and mount tires. But Eric is a sweetheart.
Michael E.
5 out of 5
11/20/2018
Thank you. Great job.
Margarita C.
5 out of 5
11/18/2018
Everything he did looks go..2 thumbs up...
JAMIE H.
5 out of 5
11/18/2018
The Brakes feel much better. Thank you. Thank you for your time.
MASON M.
4 out of 5
11/18/2018
Eric was very helpful! He took the time to come out to my vehicle and listen to the concerns I had, and assured me it'll be taken care of. He was very helpful and kind!

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