Steve our service writer was great. Very helpful and looked in on us and kept us in the loop. A credit to your organization. Thanks Steve!
Mark was very patient and did a great job arranging the diagnostics and follow up service.
I was treated very well and it was done very quick the only thing is I was told my battery was bad and it was not they said it was tested and it wasn’t I brought it home called AAA they tested it it’s fine other than that I was completely satisfied thank you for your professionalism
Brought my car in for an oil change at 7:45am they told me the car would be done at 11 I called couldn’t get a hold of anybody I came at 12 they still had to put my car on the rack to do the oil change I had to sit and wait 40 minutes
unacceptable
Steve was friendly and professional.
Mark was thorough and very accommodating. Great communication. One of the best you got
Steve is very helpful and keep me abreast of the progress. Very friendly and courteous. Great service.
Service was good. But honestly i had call to see if my truck was ready. He send me a txt right after was going to pick up my truck. So very disappointed on that. Other think wen i was calling, they put me on hold for long time. that happen 2 times. That nv happen before. Rate u as ??. Was very poor this time.
The service person should also tell me if i wanted to replace the air filter went doing the services. Which that nv happen too. They only change the oil filter.
Bad bad. Disappointed.
My vehicle service was great. Quick check in, vehicle was done when promised, and no waiting to pick up.
1st time at new location, I drive by everyday to work, great decision to move here, and service was quick and easy.
Mr. ISIP is a class act.
I will continue to work with him and Ford for the treatment he's given my family and I.
I appreciate you Steven
Customer service was above and beyond. Very happy with my visit.
Once I started speaking to the right people (service Dept.) everything went smoothly.I appreciate Gus and Steve’s help and follow-up in getting my issue resolved
Great service as usual , Truck runs like a champion!
Thank You Ford of Upland! ????
I always appreciate such fast and efficient work these men do for me!
Steve was great to work with
The customer service was very good excellent
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