Kim always is very professional and courteous.She tries her best to see you are completely satisfied.She cares about your vehicle being repaired properly.
Kim was amazing once again on taking care of us .She went above and beyond for us.
Cubias Family
Robert was extremely courteous with me in explaining something I had misunderstood and he took excellent care of me. Defiantly a valued asset to the Ford of Upland team!
Mr Perez was professional, and helpful.
Kim is FANTASTIC. I enjoy working with her. She is an excellent service writer/advisor.
Robert was very professional and knowledgeable and was able to provide an accurate estimate of repairs..
I got everything done that I was promise .
Before the time it was supposed to be
I appreciate everything you guys do
Thank you
Again
Guy G
You took me in immediately had the part and I was out in an hour unbelievable service thanks so much I've been going to your dealership since 1976 when the Abbots owned the dealership you guys have always taken good care of me thanks Jim
Kim has been amazing with us thru out every concern we have. We will be taking our vehicles to her and your dealer only. We are very happy. Thank you.
After the change in ownership a few years back,it took me quite a bit of adjusting,Steve Martinez brought me through to where I am now,comfortable. Steve has become a friend and someone I trust.
Kim Hawkins is the best she advised me on the repairs for my vehicle she was courteous and professional kept me in the loop with the status of my vehicle and I was very happy with her I just received my vehicle today I will drive it tomorrow for a good test.
Robert was very clear in his communications and explained things clearly
Robert Perez was outstanding, knowledgeable, and very helpful in my service
Interaction with your dealership. We purchased both of our current Ford Explorers from your dealership and during all of our interactions we have been treated with courtesy and respect. Robert Perez made me feel he was on my side, and provided me with intelligent useful information.
Excellent service. All service questions answered and explained.
Kim is very kind,very attentive and communicates well. Always makes sure to get the job done.Great customer service!
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