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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Nancy S.
4 out of 5
10/14/2020
Everything was great except the car wash. There was still a lot of dirt on the back of the car.
Charles P.
4 out of 5
10/14/2020
Tom is a credit to the Ford brand.
John V.
5 out of 5
10/14/2020
I felt the comfort and kindness of all the services.
Dixie N.
5 out of 5
10/14/2020
I appreciate the prompt and courteous service and the use of the loaner vehicle so I could get on with what I needed to do while repairs were being made. Thank you.
Thomas C.
5 out of 5
10/13/2020
Everything was great from start to finish. Thanks
Kevin C.
5 out of 5
10/13/2020
Another outstanding experience at the Service Department and the Detail Shop!! Excellent Service and Very Professional! Roger, Jonathan, and Detail Shop Staff Keep up the Great work!!
David H.
5 out of 5
10/13/2020
In and out quickly. Thank you
Linda P.
5 out of 5
10/9/2020
Very professional and knowledgeable. Everyone very nice and helpful.
Paul C.
5 out of 5
10/9/2020
Great service and communication
Susan R.
5 out of 5
10/9/2020
You guys do a GREAT job!!! Thank you!!!
Jerrie L.
4 out of 5
10/9/2020
Work was done in a timely manner. Wait time was right at thirty minutes.
Barbara L.
5 out of 5
10/9/2020
As always, service was excellent !
Nadya O.
5 out of 5
10/9/2020
Fast and friendly
Tom M.
5 out of 5
10/8/2020
It was Mr Penmentell who I worked with in body shop and he and his guy did a fantastic job on my 2020 Cadillac XT5. There were so good I’m bringing both my 2011 GMC Sierra and 2011 Youkon Denali in for the same service. Very satisfied with Johnathan Penmentell.
Teresa S.
4 out of 5
10/8/2020
He explained everything that was addressed with my vehicle.
John J.
5 out of 5
10/8/2020
Very nice job
Angela G.
4 out of 5
10/6/2020
Great service but trash was left in my vehicle (not my trash)
Martel G.
5 out of 5
10/6/2020
Lee and the crew, was a breath of fresh air, in a stressful environment
Darrin G.
5 out of 5
10/4/2020
Excellent customer service. It was very easy for me to make an appointment. I was in and out for my appointment in no time. Thank you to the team for doing a phenomenal job!
Scott L.
2 out of 5
10/4/2020
Vehicle was not washed after service.

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