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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
William M.
5 out of 5
8/18/2021
We are always pleased with our service at sellers Sexton.
Kimberly N.
5 out of 5
8/18/2021
Great service
Sam C.
4 out of 5
8/18/2021
I was completely satisfied with my experience at your dealership. I would like you all to know that I couldn’t have been happier. I had a fairly simple mechanical failure but someone else may have turned into a days long issue. Your team dealt with it in an expeditious and customer centric manner. I have owned Fords my whole life and have had some bad experiences. They were not necessarily the fault of the product but most certainly the way the people I was working with handled the situation. Both the service writer and the mechanic at your dealership handled it with expediency, aplomb and courtesy. I was hauling a heavy load with my F350 diesel but was on my way in less than an hour! Highest kudos to all involved personnel. Please pass this on, I know I will!
Sean K.
4 out of 5
8/18/2021
James was great. Best communication I’ve ever had with a garage. Thanks!
Harry A.
5 out of 5
8/14/2021
Always have had great service with Sellers-Sexton Ford
Stephen C.
5 out of 5
8/14/2021
Quality work, performed in a timely manner by knowledgeable professionals.
Robert J.
5 out of 5
8/14/2021
Quick. Good job
Brandon B.
5 out of 5
8/14/2021
Gary was very hospitable and made sure I was updated on my vehicles status. Very transparent and made me feel taken care of.
Lloyd A.
5 out of 5
8/14/2021
He was very polite and listened to my concerns and made sure I was happy and satisfied during the service and kept me informed of progress during my service
Francis V.
5 out of 5
8/13/2021
Courteous, explained everything to my satisfaction.
William O.
2 out of 5
8/13/2021
A Manager actually jumped to a conclusion assuming my 286k mile well maintained 2002 Ford Explorer by stating " it must not have been taken care of " after I was basically bullied,and treated like someone who was dumb after my transmission line was broken at your Dealership. I'm the Second Owner of this well maintained Vehicle that did not have a transmission line leak until it was dropped at your Dealership. I was even told other mechanics in the area worked on Servicing this transmission and after phone calls found this not true. Thanks To Sellers Sexton I am now stranded,and intend to sue.
Christy L.
3 out of 5
8/13/2021
Honest straightforward appraisal. Just disappointed you no longer offer a shuttle service.
Lee L.
5 out of 5
8/13/2021
Wonderful service as always! Kept me up to date, friendly and made everything as easy as possible.
Joshua V.
5 out of 5
8/12/2021
Service department is always amazing. Thanks!
Kevin P.
5 out of 5
8/12/2021
Great customer service and friendly staff
Harold M.
5 out of 5
8/12/2021
Mr. Choate was very professional and responsive to my questions and concerns.
Sabine S.
5 out of 5
8/12/2021
Sevice personnel were professional and knowledgeable. Great service!
Krishona S.
5 out of 5
8/12/2021
Timely
Marion H.
2 out of 5
8/12/2021
Thought repair cost was high for the minor problem. Thought would be covered by the warranty as well
Floyd B.
4 out of 5
8/12/2021
Jamie went the extra mile but parts screwed the pooch

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