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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
David S.
2 out of 5
4/19/2022
Your person performing the all points inspection on my truck missed the headlights not working correctly. You need 2 people to check lights on a vehicle, one to perform the actuations, one to check on the results of the different switches being triggered. One person CANNOT do it correctly by themselves. I now feel like the inspection was pencil-whipped.
Clyde D.
5 out of 5
4/16/2022
Great service and professional. Good communication during the process.
Craig C.
5 out of 5
4/16/2022
Excellent service
Jason C.
4 out of 5
4/16/2022
Haven’t been cared for like this before. Exceptional customer service!!
Paul L.
5 out of 5
4/15/2022
Very comprehensive and diligent in providing the best care for my truck. Wouldn’t want it any other way. Thanks…
Donald J.
5 out of 5
4/15/2022
Easy to schedule, convenient drop-off the night before, good communication to keep me informed of the status of my vehicle.
Nancy S.
5 out of 5
4/15/2022
The absolute best service I’ve ever had
Jeanice D.
4 out of 5
4/15/2022
Jerry Mitchell is hands down the best Master Tech around.
Michael O.
5 out of 5
4/15/2022
Gary is always very helpful and accommodating. I’ve always had a great service experience with him. Thanks!
Peter P.
5 out of 5
4/13/2022
Gary kept us informed about the service and was very responsive to our questions.
Marilyn F.
4 out of 5
4/12/2022
Gary went above snd beyond to help me . He spoke to me on the phone when I was broke down and talked me through finding the problem. Saving me a towing charge! That’s above snd beyond! Seller Sexton is fortunate to have an employee like Gary. I cannot express my gratitude enough. I was broke down with a car load of groceries and my 2 year old granddaughter. Thanks again Gary.
Michael M.
5 out of 5
4/10/2022
Great service, as always! Lee, Jamie, Tom - all great!
John L.
5 out of 5
4/10/2022
Great Service staff.
David C.
5 out of 5
4/9/2022
Very professional, very organized
Jeremy W.
4 out of 5
4/9/2022
I was a little nervous about taking my car to a new dealership. I’ve only ever dealt with St. James and Rolla ford dealerships and after the horrible experiences I’ve always had at rolla. I didn’t want to go anywhere else then St. James. Until this week. The gentleman at the service station was amazing. Really made me feel like I wasn’t another number. He was very friendly and felt very genuine about my concerns. 100% would recommend going back and definitely earned a repeat customer for any future issues. Thank you for going above and beyond.
Charles W.
5 out of 5
4/8/2022
None
Zachary S.
5 out of 5
4/7/2022
Thomas was amazing and super helpful with my needs and consents. He was in constant contact with me throughout the entire process, and was exceptional in every way! Thank you again, Thomas!
Roger P.
4 out of 5
4/7/2022
Roger is a great associate and cares about his customers
Justina A.
4 out of 5
4/7/2022
He went above and beyond to make sure all of my issues were resolved quickly and efficiently! Great service!
Charlotte P.
5 out of 5
4/7/2022
Thank you Gary,

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