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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Michael M.
5 out of 5
11/27/2019
I was completely satisfied with the service I received on my car.
Clyde M.
5 out of 5
11/27/2019
Great service
Janice L.
5 out of 5
11/27/2019
I was very pleased that they got my car in so fast. And back out so fast... Thanks Roger
Eliseo P.
5 out of 5
11/27/2019
Great customer service. I was kept informed of the progress of my repairs.
Michael M.
2 out of 5
11/26/2019
I brought my Ford Taurus in for a 4-wheel alignment, but ended up only having the front aligned. According to the paperwork, this was for lack of a “shim kit“. It took several days to get a complete explanation, and in the end I still have only had a front wheel alignment done. In the past, I have always been completely happy with the service I got at Sellers Sexton. But this time I was a little disappointed. My car still pulls to the left and it is less than I had hoped for after having an alignment done.
Leslie D.
5 out of 5
11/24/2019
Amazing staff
John B.
5 out of 5
11/23/2019
Everything was great Tom was very helpful
Suzanna W.
5 out of 5
11/23/2019
Excellent customer service!
Belinda H.
2 out of 5
11/23/2019
Because the lift for my electric chair was incorrectly put on my 2016 Ford Escape, that I traded my, 2013 Ford Escape In in 2017, at Sellers Sexton. The service department told me today that I need take my suv to the dealer for lifts to correct the problem but they want to charge me not doing the job correctly or completely. I am a disabled veteran who lives on a fixed income and your service department told me they could complete the. I have never been this upset with your service department, they have always done a great job that is why I am so unhappy..
Cyril F.
4 out of 5
11/23/2019
I was informed if extra service was needed in addition to what I brought in vehicle for.
John T.
5 out of 5
11/22/2019
Mr. Choate was very courteous, explained everything and kept me informed about the situation. I would certainly work with him anytime and recommend him with my highest regard.
Clyde D.
4 out of 5
11/22/2019
Great service and consideration of my needs and good communication
Michael K.
5 out of 5
11/22/2019
Tom always treats me like his number one customer. Even though I knuhe treats everyone that way! Great service and a great customer experience.
David D.
4 out of 5
11/22/2019
It was good too have a normal dealership service department not like the ones I live by.
Stephanie C.
1 out of 5
11/21/2019
My car wasn’t fully cleaned. Stains, dirty and spots in my enterprise weren’t cleaned at all. Had to go back twice and still spots that were not taken care of. Not fully satisfied with my services
Mike M.
5 out of 5
11/21/2019
Always easy to deal with and great service
Kenneth H.
5 out of 5
11/20/2019
Good staff and very knowledgeable
Steven L.
4 out of 5
11/20/2019
Sellers-Sexton is the best!
John L.
4 out of 5
11/19/2019
James was very professional explaining what was found during the 30 point inspection. He pointed out my tires were nearing their life span, and what new tire options were available.
Charlotte P.
5 out of 5
11/19/2019
Thank you

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