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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
I.B. Roses.
5 out of 5
3/11/2023
The best service
Catherine K.
5 out of 5
3/10/2023
It is working fine so far, hope it stays thst way. Thank you. Michael was polite and informative and I appreciated that.
Jesus A.
3 out of 5
3/9/2023
Good job
Carolyn L.
5 out of 5
3/9/2023
KG Ford services staff were wonderful
Vincent C.
5 out of 5
3/9/2023
Chad and front desk are always kind, helpful and informative.
Lisa A.
4 out of 5
3/8/2023
Chad has been great for 10+ years.
Roger F.
5 out of 5
3/8/2023
Michael Mills is very professional and very knowledgeable and very respectful. I am very impressed with him. He treats me with respect and he is very kind.
Maureen M.
4 out of 5
3/8/2023
We're trusting Ken Grody with all three of our vehicles. We are ravel to work at night and depend on them to arrive safely. Mike Mills has been an important part of that trust. Today, this was the case again. Thank you.
Samantha S.
4 out of 5
3/7/2023
Only the best for service from Chad Larson my service writer. However the service department is over scheduling to what it can do. My truck sat for a week before I complained and they got to it. I know because I have a dash cam that turned on when they finally moved it. I've got all the video records. And then the installer of the window gasket scratched my tint and did not own up to it. So I have a claim in for the retinting job I had to pay for. And I have already submitted a receipt for that and have still not been paid.
Adam W.
5 out of 5
3/4/2023
Your service advisors are always courteous, informative & patient.
Armando A.
5 out of 5
3/4/2023
Great communication.. fast service
Tim T.
5 out of 5
3/4/2023
Chad Larsen is a professional. He has always had our best interest in mind. We are totally satisfied with his work along with the team at Ken Grody
Gus G.
4 out of 5
3/3/2023
Chad in Service Is outstanding
Kim M.
4 out of 5
3/3/2023
Chad Larson always takes time to pay attention to detail, the Ken Grody Service Department is quick and efficient. Thanks to everyone involved. I appreciate having the confidence of driving a safe and well maintained vehicle. Kim M
Nicole M.
5 out of 5
3/2/2023
Thank you for taking care of me!
Marc R.
5 out of 5
3/2/2023
Chad Larson is the best. He’s why I continue to go to KG Ford for all my vehicle services.
Nicole M.
5 out of 5
3/2/2023
Chad has been keeping an eye on my 2006 Ford escape for a very long time. Always stands behind the work and gets the job done right.
John L.
4 out of 5
3/2/2023
Mike Mills was fantastic! Our salesman, Angel, was very helpful in getting the service appointment set up quickly for us. Both men are excellent at their jobs and very friendly. I will keep coming back to KG for my future purchases.
Ray White.
4 out of 5
3/2/2023
Best device dept ever
Mary H.
5 out of 5
3/1/2023
Chad Larson, my service writer, has always been there for me for over 20 years. It has always been a pleasure to work with him. He keeps my car in great shape and I remain safe in the road at all times.

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