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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Jim M.
2 out of 5
7/18/2020
I called at 5 pm after our car was with you fir 24 hours and $1100 only to have it lose most power, try to stall at lights and have no pick up and blow hot air instead of AC I told so sorry but no one here till Monday So I have a disagreeable phone operator a car I can’t use and no one to help!!! Who is this???Ken Grody Jim M
Gus G.
5 out of 5
7/18/2020
Outstanding service like always Chad outstanding easy to talk to and he listens To the issue and get it done
Kimberly W.
5 out of 5
7/18/2020
Great service expedient honest when I didn’t actually need the work good job great customer service!
Diane D.
5 out of 5
7/17/2020
Chad is always very helpful and informative.
Robert L.
5 out of 5
7/17/2020
I was very happy with the service.
Clifford C.
5 out of 5
7/16/2020
Mike is an excellent service writer takes very good care of his customers
Carlos G.
2 out of 5
7/16/2020
Don’t provide any updates, the car was delivered dirtier that when left, spare parts not available. TERRIBLE EXPERIENCE! I’m not coming back!
Payton P.
4 out of 5
7/16/2020
Mike is a excellent service tech! Thank you
Eugene G.
5 out of 5
7/16/2020
Great service
Steven B.
5 out of 5
7/16/2020
Mike and his team always take care of me.
Steven B.
5 out of 5
7/16/2020
Mike and his team always take care of me.
Marcos U.
5 out of 5
7/16/2020
Thank you
Matthew H.
5 out of 5
7/16/2020
Fast, awesome service! Always enjoyable experience.
Andrew T.
5 out of 5
7/15/2020
These people are carry professionals who shoot you strait. They took care of my vehicles issue quickly and accurately.
Gregory H.
5 out of 5
7/15/2020
Mike Mills got the job done very efficiently. Thank you
Maureen M.
4 out of 5
7/15/2020
Mike is our mechanic. Thank you
Sherry J.
5 out of 5
7/15/2020
I have always been very satisfied with the service I get at Ken Grody Ford. Everyone that I've come in contact with Ford is very helpful and I always get my car back quickly.
Tom S.
4 out of 5
7/15/2020
Mike mills is an asset to Groody ford
Scott H.
5 out of 5
7/15/2020
Mike takes care of his customers, he always takes the time to explain any repairs needed with a genuine concern for customer satisfaction and whats best for my vehicle
Octavio C.
3 out of 5
7/15/2020
N/A

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