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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Dene S.
5 out of 5
8/13/2020
I have been working with Chad since 2005. He has always provided the highest level of customer service! Thank you Chad!
Andy &.
5 out of 5
8/13/2020
Chad is amazing. We appreciate being able to trust him with all our service needs for our vehicles. He always goes above and beyond.
Christopher D.
4 out of 5
8/12/2020
Great service. Although, I wonder why a 7 am oil change take till the afternoon.
Peter D.
5 out of 5
8/12/2020
Mike is a keeper. The whole staff was exceptionally polite also. Nicely done!
Courtney J.
1 out of 5
8/10/2020
My radio does not work
David T.
4 out of 5
8/8/2020
Great service , all carried out in a timely manor , I was kept informed of the progress of the service and was happy with the bill
Arthur Keith.
4 out of 5
8/8/2020
I have purchased 3 Ford trucks over the years from Grody Ford and had them serviced there. I have consistently been very satisfied with the service and the professional displayed by all. Thank you!
Robert L.
5 out of 5
8/7/2020
I was very happy with the service. I was keeped informed and it was done in a timely manner. Thanks
Blair M.
5 out of 5
8/7/2020
Great service and help!
Robert P.
5 out of 5
8/6/2020
Nice helpful people. Work done on time .
Fidel G.
4 out of 5
8/6/2020
They are always great but I did have to wait for two hours for an oil change. I have a feeling that part cannot be helped but everyone is always great!
Roger F.
5 out of 5
8/6/2020
Michael Mills was terrific. He was very professional.
Michael C.
5 out of 5
8/6/2020
Thank you Chad
Larry P.
5 out of 5
8/6/2020
Thank you, we are always happy with our service at Ken Grody Ford. Larry & Stephanie Page
Mark S.
5 out of 5
8/6/2020
Excellent service as always!
Lester S.
5 out of 5
8/5/2020
Michael always takes great care of my vehicle, ensuring all my maintenance requirements are completed and advises me if there are any concerns. Great service and awesome staff!
Gerald A.
5 out of 5
8/5/2020
Great service by Mike. He is the Best !
Scott R.
4 out of 5
8/5/2020
Mike is without a doubt, one of, if not, the most helpful & reliable service mgr @ any dealership I've worked with over the years. It's like stopping in to visit a friend instead of having issues with your personal vehicle. Mike & the service he provides along with his crew are the reason why I keep coming back to Ken Grody.
James C.
5 out of 5
8/5/2020
Michael is awesome & always ‘buffs us out’. He deserves a raise!! Jim Renfro
Roy S.
5 out of 5
8/4/2020
Mike Mills is always a pleasure to work with. He is a great service advisor.

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