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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Steven B.
4 out of 5
10/3/2020
Chad is the best????
Denise D.
5 out of 5
10/2/2020
Chad has always been very helpful. My car was well taken care of.
Luis V.
4 out of 5
10/2/2020
Only thing missing is the shuttle. I live in San Diego city and though I trust kgf, I use the opportunity to eat nearby. Gets more expensive to go up there if there's no shuttle.
Jeff C.
5 out of 5
10/2/2020
Michael is awesome. Cool guy and we got straight to the point and my service done in way less than a day without an appointment. Super knowledgeable and I’m back on the road. Thanks.
Leslie C.
5 out of 5
10/2/2020
Thank you Chad!
Michael B.
4 out of 5
10/2/2020
Mike always provides exceptional and friendly customer service. He is knowledgable about the Ford products and clearly answers questions when asked. Having dealt with numerous Service Writer/Service Agents in the past, Mike certainly stands at the head of his profession.
Alejandro C.
5 out of 5
10/2/2020
stephen deserves a raise!
Tim D.
4 out of 5
10/1/2020
Let me start off with Chad Larson is great Service advisor, listen to my concern about truck. Took it that morning with no appointment and took care of my issue.
Patrick R.
1 out of 5
10/1/2020
The truck still has iszues in 3rd gear. The truck almost nose dives in third sometimes. I was told nothing wrong with it.
Derek L.
4 out of 5
10/1/2020
Thank you for looking after my truck
Sylvia P.
5 out of 5
10/1/2020
Mike did an outstanding job. He was able to take care of the issue immediately Thanks
Philip D.
4 out of 5
9/30/2020
Always great. 5 cars. Loving my Roush truck and the wife loves her Escape titanium.
Fred W.
5 out of 5
9/30/2020
Good service writer.
Richard R.
4 out of 5
9/29/2020
My truck was taken in promptly and delivered back sooner than promised. Great work.
Rosemarie B.
5 out of 5
9/29/2020
As usual a great job thank you
Brenda A.
5 out of 5
9/29/2020
Professional and efficient
Richard H.
1 out of 5
9/29/2020
Backup camera is still not functioning
Pamela C.
4 out of 5
9/26/2020
I came in a week ago for an oil change & mike informed me that my brake pads were in the red & I had 500 miles before I really needed them changed so I made this appointment! Mike is very professional & informative! Thank you! Even told me where i could get some breakfast in walking distance!
Ken B.
5 out of 5
9/26/2020
Fast
Alonso G.
5 out of 5
9/26/2020
Great job, 100% satisfied.

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