About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Bill S.
5 out of 5
1/12/2021
Mike was awesome!!
Janice L.
4 out of 5
1/12/2021
Chad Larson, is the best auto tech. Always keeps my car in top shape.
Gerald L.
4 out of 5
1/12/2021
Getting through via phone was not great
Gray G.
4 out of 5
1/10/2021
Mike is terrific. The service that is provided at this dealership from the service reps has caused me twice to go out of my way to get my truck worked on here. The customer service and sense that you’re being taken care of is unmatched. Michael Mills and Stephen are terrific. Both of those men deserve immense credit for the atmosphere they provide. -Gray G
Leisa R.
1 out of 5
1/9/2021
I believe the service was fine- I received what I came for, but I sat for 2 hours and 45 minutes for an oil change. A kind gentleman who is in the service dept must have noticed I was there for a long time and asked what I was waiting for. He checked on the status of my car and it had been completed. I received a text after I got back home that my service was complete. The communication was quite lacking
Michael S.
2 out of 5
1/9/2021
Chad is a rockstar and he's doing a great job, but you need more service associates. Asking Chad to cover so many customers and accounts makes it difficult for him to keep people updated and respond accordingly to questions.
Melissa K.
5 out of 5
1/9/2021
I always find the service to be a great experience. And Chad Larson is the best - knowledgeable and personable.
Tim O.
4 out of 5
1/8/2021
Brad does a wonderful job!!!
Rosa F.
5 out of 5
1/8/2021
The gentlemen delivering the vehicle were super friendly and respectful, thank you for take good care of my suv. I really appreciate all the trouble Mike and his team took to service it and deliver it to me. You’ve got ?????????? Thank you so much Ken grody team!
Jeff Scott.
4 out of 5
1/8/2021
Chad is the best darn service advisor in the world. I go to Ken Grody Ford because of Chad. I’m planning on buying a new Ford Ranger because of Chad. Can’t tell you how valuable he is, But I sure am sure you know that. I can’t say enough nice things about him as a service advisor and a person. I don’t know what he gets paid but he deserves much more. Thanks, Jeff
Amanda M.
5 out of 5
1/7/2021
Great service as always!
Tracy S.
5 out of 5
1/7/2021
I always get the best care when working with Mike Mills. He makes the process very easy.
Julian S.
4 out of 5
1/7/2021
Mike Mills is first class!!
Gerard D.
5 out of 5
1/6/2021
Great experience and outstanding customer service. Thank you so much Sir Chad Larson.
Jesus B.
5 out of 5
1/6/2021
GOOD SERVICES
Paul N.
5 out of 5
1/6/2021
Service advisor was great
Rogelio S.
5 out of 5
1/6/2021
Chad Larson always goes above and beyond every time. This guy really cares for his customers. All around great guy.
Ken S.
4 out of 5
1/6/2021
Love working with Mike. Man of his word
Reyes E.
4 out of 5
1/2/2021
The problem was fix and they got my car clean
Chad L.
4 out of 5
1/1/2021
Ken Grody Ford has always gone up and above any expectations I have ever had. The team is second to none. They have shown time and time again how to handle any and all situations. Especially during this extremely trying time. It amazes me how they do what they do every single time. Nothing that comes their way will never slow them down. Great job team!!!’n

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.