Service Center

Real Reviews From Verified Customers

Cynthia L.
5 out of 5
4/13/2019
Great personality and friendly!!!
LYNN R.
5 out of 5
4/13/2019
So attentive.
Michael F.
5 out of 5
4/12/2019
Some unique circumstances subbing the work out to Audi but Timothy did a great job of keeping me apprised of the developments.
TINA C.
4 out of 5
4/11/2019
Tim quickly diagnosed and fixed my car. Love this dealership
CYNTHIA M.
1 out of 5
4/11/2019
I will no longer take my vehicle to this dealership for service. The mechanic(s) integrity or/and competence is a MAJOR issue! They said they checked everything and gave me a green check on 3/8 except for recommendations. I come back a month later to get the "recommended" timing belt change, and now it seems I need a brake hose (critical) and A/C belt (critical). I'm not sure what is going on here but I no longer trust this dealership with my car. It is things like this that add to dealerships already infamous service reputation!
KAREN F.
5 out of 5
4/11/2019
Very happy
ALEXEI M.
5 out of 5
4/10/2019
Craig was very helpful and got things taken care of quickly and knowledgeably.
Kim A.
5 out of 5
4/10/2019
Thank you! Craig does an excellent job. Appreciate the great service!
Karlheinz S.
4 out of 5
4/10/2019
Thank you, especially for providing a loaner car on short notice!
Frances S.
5 out of 5
4/9/2019
Service was fantastic as usual.
Deana R.
5 out of 5
4/8/2019
I was promised prompt service and that is what I received.
RICHARD E.
5 out of 5
4/8/2019
Great job and I would come back to Lindsay Volvo for service
KAREN F.
3 out of 5
4/5/2019
Please stop asking me this. He was fine.
Gordon M.
5 out of 5
4/5/2019
Craig is always first class. A number 10 performer!
Cecilia W.
5 out of 5
4/5/2019
Thorough and timely
MANDY H.
2 out of 5
4/4/2019
My second visit with surprisingly poor service. The first time, I dropped off my car for unscheduled maintenance and a snow storm hit the next day. Still no excuse for me having to call repeatedly to find out the status of repairs while paying out of my own pocket for a rental. This time, I was impressed with service person at drop off and Eugene, the shuttle driver, is awesome. However, when I returned to pick up my car, a check engine light was on. How no one involved in the initial service or MOVING my car to be picked up never noticed, I will always wonder. It may not be Lindsay's fault that the wring replacement part was delivered, adding another day to the service, but it was an added frustration.
Keinan A.
4 out of 5
4/4/2019
Great service and great communication. No problems at all.
Elizabeth D.
4 out of 5
4/4/2019
My issue was handled very professionally. The waiting area is very clean and pleasant....and, without asking, my car was washed! Appreciate it very much!
Lisa M.
4 out of 5
4/4/2019
Craig has been associated with servicing each Volvo we’ve owned since we moved to Alexandria. It was of great comfort to see him in the service department at Lindsay the first time we brought our car in. He is amazing!
CARLA A.
5 out of 5
4/3/2019
Craig was very professional. As was all of the staff.

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