Lindsay Volvo Cars of Alexandria Auto Repair Service Center

Difficult issue with a tire sensor that keeps going in and out. Issue not yet resolved, but not due to the maintenance technician efforts. Intermittent faults are difficult to resolve.

Outstanding service explanation by Mr. BROWN.

Went in for my cars first service, checked in right on time, 35 minutes later my car is still in the parking area. Two hours later, I get my car back. That has to be the slowest oil change ever. Also had issues when I tried to leave and the staff had a car blocking the exit.

Tim was professional and friendly. He went the extra mile by helping me put my baby's car seat in the rental car. High five!

Who's William a Rodriguez?

I was told on Thursday that Volvo US received an email with photo of the passenger front door molding damage and that we could expect a response on the repeat warranty claim soon. Fiction. Today I’m told no email was sent because the Service manager was out ill and unavailable to approve the request. Shameful.

Much better customer service and repair than Don Beyer’s Volvo. I am so happy you opened close to our house! Craig was so wonderful to work with. Me. Calvert was such a great shuttle driver. Mr. Rodriguez (or Martinez - apologies I can’t remember) was extremely thorough and took the time to explain my bill and follow up with the vehicle delivery). And the really nice technician or mechanic who brought my car around went above and beyond to ensure my car looked brand new and polished to the max. I cannot say enough great things about my experience from the very beginning from the nice girl who scheduled the service on the phone all the way through to the very end. Thank you so much!

The service was great today!

Super helpful and communicative. Would go out of his way to help secure shuttle service

OK????

Graig was friendly, helpful and great to work with today! Thank you!

Very pleased with his professional services he provides. Very pleasant and courteous individual.

Please try to be more patient and less intense when explaining services to the customer.

Everything went well with the service visit.

Craig is an outstanding service technician and a pleasure to work with. Tom may