I showed up about an hour early. No problem, the team took care of me and got me back on my way. Awesome!
The job couldn’t be colmpleted today because of rain. Not sure why it took me coming down there and an hour and a half later to tell me they couldn’t do it.other than that, everyone is very friendly and helpful there.
They exceeded my expectations. Thank you so much!
The staff was courteous and professional. Explained the problem and fixed it.
Excellent service and updates throughout process. Very friendly and professional.
What a true professional. Went out of his several times to give me updates. Y’all are very lucky to have him on your team.
My service on Sep 5, 2018 was to perform a download of software to enable Apple CarPlay on my 2017 S90. I purchased the car from Fredericksburg Volvo in July 2018. On Aug 15, 2018, I first raised the issue of not being able to activate the capability when I had a Check Engine light evaluation at the dealership. At that time, the IT technician and staff agreed that the download could be made at no cost to me, though not at the same time as my later Sep 2, 2018 fuel filler pipe warranty replacement. I made a separate trip to bring my car in on Sep 5th, but later in the day learned that the software package would be at my expense ($421.95). I chose not to have the download performed. I believe this determination should have been provided to me back on Aug 15th.
Service guys are great - thx!
Miguel is professional and courteous. He listened to my concerns attentively and kept me updated on the status of my XC60’s repair. He also ensured that I had adequate transportation during the repair time. I would like to extend my best regards to Miguel for a job well done. I truly believe he went above and beyond because I have never been treated with such decency and respect.
Great service!
Very pleased, but labor rates were high for sensor and headlight work.
My service experience at Lindsey Volvo with Timothy Brown was excellent. I appreciated all his help.
Julie H
They were very professional and they fixed my car very quickly. Thanks
Expected a bill of $400 as discussed instead of $1100.
Car was even washed! Thank you
Tim was profess and courteous and my Volvo looks great! Shuttle driver was also polite friendly and courteous. Thanks!
Craig Isez is always professional and does a great job of keeping me updated on the progress of work being done on my vehicle
Tokothy and the whole team provded exceptional service. Under promise and over deliver. They exceeded my expectations.
Thank you for being so understanding and accommodating to my hectic work schedule. The gentleman at the service center was very professional and attentive to any questions.
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