Tim was professional and very helpful. A delight to work with every time. :-)
Everything went smoothly. The only comment I would have is a sending a reminder text as well as email 24-36hrs prior to appointment . But I was kept up to date on the service, everything went smoothly and my rep handled some extra questions with ease and expertise.
Great team! They helped me with a very troubling issue with my car. They gave me a car do I could go back and pick up my kids from school while they worked on my Volvo. Service and parts departments were on their game that day! Thanks for your help!
Tim was awesome!! There are not many folks that wpuld go out of their way for customer service but Tim he was the pinnacle. He kept me abreast of my vehicle every waking moment and I had no fear of leaving my car with him because I knew he would take good care of things that needed to get done. Tim also suggested a few things that i should get done that I was unaware about as well, like my brakes. I might need to make another appointment but I know Tim will be the go to guy. Not to mention he was professional, knowledgable and courteous...and geniune. Its hard to find good people with qualities like that these days.
Car was not washed. Every other time I’ve been there it’s been washed and cleaned very well! I was looking forward to it!
Miguel was fine to work with and no issues there.
Thanks!
Please take me off manufacturer mail, phone, and text lists. Thanks very much.
I’ll be back for a transmission flush I’m very satisfied with the service
Very professional and customer service oriented.
This was my very first visit to this particular Volvo location. Craig is very personable (like a neighbor) and knowledgeable — he represents you well. I am delighted with the service and I am glad to be back in the Volvo family. Happy holidays.
You guys really freaking rock. Never been more impressed with car service.
This is the guy you want as the face of Volvo. He is courtious, professional, knowledgeable and confidence inspiring. He seemed to juggle multiple customers with applom all while maintaining contact and providing status updates. If this was a job interview I'd say "You're hired". Fortunately for Lindsay Volvo, you already have him.
The service provided on my car has been excellent and I would recommend this dealer ship and service department to anyone who would like to own a Volvo. Keep up the good work. The customer service is excellent. I would give the establishment a 5 star rating.
Miguel was absolutely fantastic. He’d exceeded my expectations in EVERY way. Please thank him for the outstanding experience and please ensure he is acknowledged for a job well-done!
Tim listened to my concerns and did an excellent job keeping me updated on the progress of my vehicle service and in explaining what work was performed.
Thank you. Very professional and kept me updated along the way
Craig as usual is completely AWESOME. He goes above and beyond ever time. THANKYOU!!
Thanks for promptness and thoroughness.
Miguel was professional and polite. He was very pleasant to work with!
Came in for inspection and found oil leak that was good to fix then and there. Customers are usuallly skeptical of such discoveries but I had already seen evidence. Honesty is best policy not upselling
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