Dallas called several times to explain the problem, provide an estimate, offer a loaner vehicle and then how repairs were going on my vehicle.
No issue was satisfied as they talked to me like a child. Spent $300 on an issue I know was not resolved. See ya soon to fix issue I paod for.
John Adam's was a very friendly person and very perfection. He explained what I was getting done now and also what I need to have done in the future.
The results were satisfactory, the process
was unsatisfactory. 2n1/2hrs wait for an oil
change n tire rotation on a prepaid maintenance
plan. You have a large staff.
He took the time to listen to my concerns and took the time to answer my questions and texts. Good service provider. Glad he's my POC.
Outstanding service, once again above and beyond. Thanks a million Jennifer.
My highest compliments. Jennifer Mishloney provided superb customer service and professional advice. Lindsay Chevrolet, Woodbridge, VA is the best dealership I have experienced. The staff and management are dedicated to excellent customer service. The service department, sales and waiting room are modern/high tech.
This was such a horrible experience. My vehicle is a 2017 chevy tahoe that I purchashed from Lindsay Chevrolet. My check engine light came on and my car started jerking at 15k miles. I brought it in a little after 8am to be told that all 8 fuel injectors needed to be placed. The parts were not in so I told I would receive a rental vehicle. I explained that i needed a large vehicle because I have 3 children 5 and under that sit in carseats. Around 1030am I was first told they only had a chevy equinox which wasnt suitable to fit all car seats. The search began with rental companies and was given the option of paying $50 out of my pocket for a rental since GM only covers $38 a day. I declined having to pay for something I had no control of. I was asked if I had another large vehicle I responded no as I am a single parent. A little after noon a chevy traverse was returned so I was assigned that vehicle. The rental vehicle had an expired inspection so I had to wait additional time for that to be done. While walking back I slipped and fell in the bay where the cars are being worked on. While driving the change oil came on as well. I didnt leave the dealership until after 1230 so I spent over 4 hours at the dealership. After this experience I definitely dont want to ever return. You would think that a dealership full of vehicles they would have more than 1 courtesy SUV for people who have multiple car seats or a big family.
Thanks you for quick accurate decision and professionalism to get the job done.
Had a very bad experience. Will not be using or recommending your services.
Thanks for great service.
Jen, was Awesome! She needs to be my new Advisor. Last time, she ensure I got the right service and when it took longer than promised, she locked on a loner to ensure I was not too inconvienced. This time, she took the time to explain the different levels of service and ensured I got exactly what I needed. Additionally, she worked around my schedule and made payment and pick-up hassle free!! As long as I go to Lindsay, she will be my advisor!!
Jennifer Mishloney was very professional and informative throughout the process.
Professional staff, exceptional service!
Great job. I am happy with the car service
My wait was less than an hour. Thanks!
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