Service Center

Real Reviews From Verified Customers

MARIE L.
4 out of 5
4/4/2018
Dave Fajerski is very knowledgeable and provides professional experience.He answered all of my Consern and assured me that checking those items was all part of the service. Dave provides a customer service that encourages me to keep coming back.
KATE P.
5 out of 5
4/4/2018
Everything was smooth and easy and very professional. Much appreciated!
SANTOSH C.
5 out of 5
4/4/2018
James was very courteous and fielded my questions and provided prompt and accurate answers
THOMAS J.
4 out of 5
4/4/2018
Mr. Wood was above & beyond in Professional Service! He was a technical educator on the recommended maintenance Requirements and needs for my car. I felt he personally cared about me as Lexus car owner! I am extremely please with the service Mr. Wood provided He is the true definition of a Professional & superb Representative for your Service Department!! By the way to date if you check my service record I have Bought four Lexus and plan on buying the LX 570 SUV.
Matthew W.
4 out of 5
4/4/2018
Ski is great
CHARLESEY B.
3 out of 5
4/4/2018
Although I arrived late for my scheduled appointment due to heavy traffic on April 4th I was very grateful in how Lexus was able to get me in and out in less then a hour.
Edward W.
5 out of 5
4/4/2018
Gabby is a pro and is very personable!
REGINA R.
5 out of 5
4/4/2018
The service was excellent as usual. He was very professional, courteous and made sure all concerns were addressed. I look forward to working with him in the future. The overall service at Lexus by all the stall is always excellent.
CAROL G.
5 out of 5
4/4/2018
I’ve been dealing with Ski for several years & am always satisfied with his service.
MICHAEL A.
5 out of 5
4/4/2018
I have been to Lexus for several years and also with other dealerships prior to that. Andrew is by far the best service representative I have ever had the pleasure of working with. He is trusted and also seems very concerned about the welfare of our vehicle and he is very personable.
KATHRYN C.
5 out of 5
4/4/2018
Andrew is always very helpful!
GIAU W.
3 out of 5
4/4/2018
Ms. Wells is an asset to Lindsay Lexus of Alexandria, and if a higher position in the Service Department becomes available she should surely be given attention for that position.
KIANA T.
2 out of 5
4/4/2018
I’m more so disappointed with the Lexus Brand and dealing with noise issues from my certified used car that I’ve only had for 4 months. I’m not happy with the fact that I have to take my car back to another Lexus dealer to help resolve an issue and that all service centers aren’t universal for car maintenance and repairs. Also my car was not washed after my service.
Lakeisha G.
4 out of 5
4/4/2018
Roger is great! If I keep my Lexus or lease another one, Roger and Lindsey Lexus service will be a large factor.
CONRAD D.
5 out of 5
4/4/2018
Jay was very helpful and professional.
Erica J.
5 out of 5
4/4/2018
I didn’t have any work done but I appreciate the friendliness of the staff!
AIDA B.
4 out of 5
4/4/2018
Roger is excellent!
ERIKA K.
5 out of 5
4/4/2018
You was the best thanks!
IRINA S.
5 out of 5
4/4/2018
I’m very happy with the service and high professionalism Of the company. Especially big thanks to Mike Lunsford who help to organize everything without any even small problem. Thank you , IRINA S
GEOFFREY G.
5 out of 5
4/4/2018
James Wood is an excellent service advisor: friendly, informative, efficient. Definitely an plus asset to Lindsay's excellent service teams!

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