John provides outstanding customer service and provides the time and details to explain everything recommended by the mechanics. He is very knowledgeable and focuses on each customer as his highest priority. We trust John and appreciate his advice. We could not ask for any better representation!
Robert was, as usual, friendly, professional, and a joy to work with. My overall experience was exceptional.
- Jon S
John always gets the job done right.
If the car had been washed and vacuumed I would have been ecstatically satisfied. Maybe next time. ????
Thank you. John Kernan is a great service provider. I am not excited about the new cashier. Getting my car was taking extra time, but Johb Kernan came to my rescue. We have a 1999 Taurus with 258,000 miles on it. Purchased & serviced at Hill & ****/Lindsay Ford.
Very satisfied with the service I received from Robert today
The service I received was excellent!
Everything was excellent up to the point where I paid the cashier for services. The wait to receive the vehicle from the porter was far to long to be considered reasonable
John Kerner did a great job like usual but the mechanic did not reattach the hood relese. The hood release is lying on the back of the drivers side floor board. The rear lease for the tail gate latch worked when I took in the vehicle it is now not working. John Kerner kept me apprised of what was going on with the vehicle but the mechanic did not put the vehicle back in working order. I am a loyal Lindsay Ford customer and rely on Lindsay Ford to maintain my Ford vehicles according to manufacturer specifications.
Service was done quickly and I received a full report on the vehicle. Car wash was great!
I was there for the ford fusion steering wheel recall. I arrived at the time of my appointment and was told the process would take one hour. It took only 20 minutes. The expedited service was impressive.
Efficient,knowledgeable, courteous, responsive to questions. Excellent feedback throughout the day of service .
Very much appreciate his efforts on our behalf.
Pretty scary problem with brake failure, but John helped me get it all fixed in a timely manner.
What a pleasure it was dealing with Michael he is a true professional and his people skills are perfect
Oliver was extremely helpful and provided great service
The lady who did your customer support was awesome. My agent knew what he was doing and explained things clearly. Both were extremely professional. I don’t usually fill these out which says a lot about services in general but even more about your services.
Thank you.
John wasn’t available at time of me arriving so I was helped by Oliver and Oliver assisted me through the process and then once John was available he helped me end the inspection and gave me a wash and vacuum of the car. However one of the washers dirtied up my side view mirrors with dirty water and it stayed on there. Make sure to have clean water!!!
Thank you both again guys!
Much appreciated.
He took care of my problem very effectively.
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