Peter did a great job. Your mechanics should be wearing gloves, as there was grease on my drivers door handle.
Glenn is excellent! Promote that man!
Pete was friendly and courteous and helped area ge warranty coverage.
I am always surprised when things actually work the way they should....so I was pleasantly surprised with my experience.
Great experience, always is !
Marco was great and a wealth of knowledge with all my questions!
Peter answered all my questions. He took extra time to answer some extra questions
I found the customer service to be excellent. Glenn walked me through service process. I have walked in Glenn's shoes when it comes to customer service while in the Navy. I came away as an informed customer. Job well done.
Marco kept me statused throughout the repair, which was done pretty quickly considering it was Saturday and I didn’t have an appt scheduled. Very happy with his attention and detailed explanations.
Appreciate Mark and his team getting the work done and clearly communicating the process
Pete was an advocate for me with the tech team and was able to identify and solve the vibration introduced after mounting the new tires.
We have not been contacted that our car was ready. We had to call the dealership only to find out that the service dept had already closed & would not be able to find out the status of our car until Monday morning! What if we needed our car on Sunday? We would have be out of luck. I will never shop at Lindsey for another car or ever get my service done here
The appointment/reservation system is broken. I have talked to Marco about this and he understands my concern. I have been a customer since 2011 but right now I'm not sure if I'm going to be returning to replace this car.
Marco was very professional and called me back quickly when my service was completed.
Marco was great. Very knowledgeable and completely accommodating.
Glenn is my go to guy for both of my VW cars and their servicing. He provides honesty trustworthy and detailed feedback on all car maintenance issues I've ever had. He communicates swiftly and politely to all of my questions and concerns. Simply put, his work dedication is easy to see and he makes car repairs seamless.
Was surprised by the cost for Touareg brakes - $2K. Service was great, though. Ready when promised.
I would put effort into your service portal. A customer should be able to easily see the entire service record and be occasionally be reminded as to when and the cost of the next service.
Otherwise, all good.
I Jeep retuning to the same dealer and recommending family and friends due to the excellent customer services.
It was an extremely detailed inspection, for which I am grateful. Additionally it was very fast. During our call, he answered all my questions with ease. I do not know anything about cars, but he was patient and explained the concerns found along with the potential future damage if not fixed.
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