Mark showed me a physical part of a car and demonstrated the issue and how it was fixed. I loved the texts from him letting me know when it was being worked on and when it might be done ?. Thanks Mark!
No comments to make thanks
In general pickup and drop service is great! However the pickup took more then 1,5h due to two wrong addresses the driver picked first... pls Tell your drivers where the Audi HQ is located. Thank you!
Nobody called me back regarding the delivery of my my vehicle purchase.
Very courteous and professional. Delivered exactly as predicted.
Glenn is a true professional.
You shouldn’t charge a customer shop fees on a repair order for an alignment and a tire balancing.
The only thing I would change: please consider replacing the styrofoam cups. In the beverage area with something more environmentally friendly.
Marco was very attentive. He really knows customer service. Very thankful he took care of our needs.
Pete is an awesome service manager. I bring him all our vehicles.
Very professional and detailed service. Provided shuttle service back and forth while my vehicle was dropped for service.
I always receive outstanding customer service from Pete Herman. Outstanding service advisor. Thank you.
Excellent service and sales help. Everyone went out of their way to welcome me to the dealership and took the time to make sure I knew all of the features of my new vechicle.
Marco is truely passionate about VW. Cars. It shows when he speaks with practical, informative authority. I've met Marco a few times now. Every time I leave the dealership, I leave with a little more knowledge about my car. It's rare to find staff this singularly passionate. This dealership is fortunate to have such a great knowledgeable and energetic employee. It turns out that this young guy is just as passionate about his GTi as I am about mine.
Great courteous professional service!
As always, great Lindsay service.
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