I know my car is in good hands with Matt. He provides me with excellent customer service and when I have had a question or issue with the vehicle, Matt has always address and correct it.
Mr.Aldana was very efficient and curious . I came in for an oil change and he asked for my phone number and looked me up in the system and got the ball rolling for my oil change . I had about a 2 hour wait but I wasn't in a rush . When my car was done Mr. Alana came and let me know that I was done and he thanked me for my business .
Inspection done quicker than expected and as always a very good experience.
I am satisfied because what was supposed to be done was done. My service associate was helpful but the rest of the staff seemed inconsiderate. When I showed up to get my car no one notified when it was pulled up. In fact they left my keys in the car! My car auto locks! I'd hate to imagine if it locked my keys in.
Marco always goes above and beyond to provide excellent customer service. He is always pleasant, professional, and in good spirits
Pete Herman is the Excellent Service Adviser! I completely satisfied with my recent service experience.
Jake is an excellent service representative. He is customer focused, willing to do anything he can for the customer, and genuinely cares about doing the best job he can. Jake is a valuable asset to Lyndsay, and someone I would trust to take my vehicle to in the future. He’s also a car enthusiasts, which to people who love their cars and care about the details, goes a long way to building trust.
I brought my beloved Tiguan in for a minor warranty repair and the water seal tape service notice before it had to be grounded at the end of Lease. It’s a terrific car! The Lindsay staff was pleasant, prompt, and professional. II have a1”ready praised the dealership and service department to my friends and colleagues. Thanks!
The service staff was rude in the explanation to the lengthy delay of my promised time.
Failure to communicate effectively.
Like always, service dependably top notch!
My wife's brand new atlas died in the middle of a busy intersection and had to get a tow truck with our 4 year old. When she was at the dealership no one offered her a loaner or a drive. She felt like she was an inconvenience. A few days later they called and said it was a water pump and they were waiting for VW to call back. Then after having to call again for a status we were told it's a battery issues which the guy said is common. The atlas we own is a lemon. We have had major problems with the sensors, numerous recalls and now this. Very frustrating and it continues to get worse not better.
Laura was fabulous as is your whole enterprise. The best in the business!
Very grateful for his time and attention to concerns.
Jake went above and beyond what he needed to do. I will always check with Jake first whenever the Jetta needs anything done! Excelsior!
Best service department that I have ever worked with!!
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