This was my first time bringing my car in to Linsey for service. The process was so easy and simple. Laura was fantastic.
Great fast service ..... even just walking in !!!
Jacob has good customer service skills . I find him very informative and eager to help get problems solved . He is also very good at keeping one informed of what's going on through out the different phases of the repair process . Mr. Gates good knowledge of how to facilitate repairs for my VW keep me coming back to Lindsay VW .
He was able to get the car ready quickly to meet our schedule.
Laura was helpful, attentive, and knowledgeable. A pleasure to work with.
Service provided by rep Matthew R Percey is horrible and he is always confrontational.
The gentleman do not hesitate to make up stuff when he does not know the answer.e.g After my radio got deactivated due to battery removal some functiona like AUX were disabled and He told me my radio is completely shorted and won't work.I had to educated him the process using Vortex link.
I have many other examples.
Again, very satisfied with the service I received from Lindsay VW
He was awesome! Very helpful and a great personality!
Awesome! Dropped in and got everything I wanted!!
Peter was professional and courteous. He explained what could be wrong, as well as how it would be tested. The car was ready when promised.
Amazing service and customer experience.
Very disappointed in the service here. It has gotten worse with each visit. Peter was very rude to me. When I shared the experience with my daughter she said-I bet the guy who helped you was Pete- he always belittled me when I brought the car in.
He was disrespectful and attempted to argue with me about what was fixed in my car. Turns out nothing was really fixed because my car was dead when I went to start it today. I was told a diagnostic test would be run yesterday and the battery would be replaced. The battery was in fact replaced but no test was run. I called today and was told to bring the car back for the diagnostic test. I honestly don’t want to ever return to Lindsay VW!
Very efficient and a simple process having my Tiguan inspected.
Peter was great! Very friendly and informative. I had a really positive experience
Great, friendly, and professional service.
Marco is a true professional. In addition ro his excellent customer service, he is amazingly knowledgable about VW vehicles. I enjoy speaking to him and learn from him about my Golf ed some I come to lindsay VW. He is an asset to your organization.
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