I’m happy with the service.
I asked if there were any discounts today of my extra maintenance services.
My customer service said no. I said I was on the website and it looks like there are. He said oh yes you are correct.
I just feel I am always bringing to your attention.
My tire situation… I purchased my tires at McGrath… I do all my oil changes At McGrath. You never asked if I wanted a tire rotation as I would as I thought the service department let me now what needs to be done.
Now I have to purchase new tires because all my service at McGrath it wasn’t done. The customer service that you don’t have our back-is not great.
Jason was personable and exhibits great customer service skills.
Everyone was very nice and professional
I was pleased with Anthony’s explanations about the work that was needed and the time that it would take.
Bryan was very professional & personable. I as in & out of there under an hour!
Everything came out great and everybody was really helpful and kind.
Jaxxson did a great job in handling my visit.
Gayle and all staff I interacted with were thorough, professional, and courteous. I felt like a valued customer and had no problems with my service experience.
Bryan did a great job of explaining the problem with my car and how it would be fixed. He gave me the price of the repair and the time needed to complete the repair.
As always, Luis is the best.
Thanks for great service.
5 ?????
Warranty repairs,and loner service.
Bryan is as very thorough and explained everything very well.
Bryan was really a big help n very cordial. I will ask for him again. Thank you Bryan!
I honestly avoid the visiting the mechanic or the dealership at all costs, due to past experience (not at this location). During this visit, Jason was the absolute best! As he was checking my car he asked me how everything was going if I had any concerns and also made small talk. Throughout the entire process he kept making sure everything was under control. If I find myself having to come in for any work I will make sure to ask for Jason! I recommend him 20/10! :)
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