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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3434 reviews 65%
4 star 1111 reviews 21%
3 star 142 reviews 3%
2 star 278 reviews 5%
1 star 291 reviews 6%
Review Us
Stephanie U.
5 out of 5
1/4/2024
Bryan was fantastic!
Jeffrey A.
5 out of 5
1/4/2024
Jason was very helpful and professional.
Russell W.
5 out of 5
1/3/2024
Great job Luis! He took very good care of us and made sure we were totally satisfied with the service we needed on our CRV.
Kate S.
5 out of 5
1/3/2024
Bryan was incredibly thorough, nice, and professional.
Nicole S.
5 out of 5
1/3/2024
Jaxxon did great!!! Very patient, easy to talk to, very timely, explained everything simply. Couldn’t have had anyone better!
Blue 22.
5 out of 5
1/2/2024
Very cordial and communicative
Jacqueline F.
5 out of 5
1/1/2024
I received great customer service from scheduling through completion of service. Gayle kept me updated each step of the way. Thank you!
Zuzanna M.
5 out of 5
12/31/2023
Friendly and attentive staff. Pleasure working with the advisor. I would go back for another service in the future.
Dennis H.
4 out of 5
12/31/2023
Excellent service, Anthony answered all my questions, didn't try to hard sell additional services, got me in and out in a reasonable time frame. This level of professionalism and service is why I drive a bit further to McGrath than go to Honda dealers nearer to me.
Aisha K.
5 out of 5
12/31/2023
As always Jason is extremely friendly and suggests what really needs to be done.
Debra H.
5 out of 5
12/31/2023
Martin was great.
Jodie S.
4 out of 5
12/31/2023
Anthony and his team took care of all of my issues, and I will definitely be bringing my car back!
Jason S.
5 out of 5
12/31/2023
All good.
Michael K.
1 out of 5
12/30/2023
I got several phone calls saying I had a free oil change. Please schedule. Because of medical problems I could not schedule until this week. I scheduled for Thurs. 10:45 I drove an hour to get there. However I was tild the oil filter was not in stock. We could reschedule for 5:00 Thurs. I did not want to make another round trip of 2 hours driving in the dark. I rescheduled for Fri. I did the 2 hour round trip on Fri. And the service was done.
Thomas R.
5 out of 5
12/30/2023
Gayle was very courteous and professional
Erika R.
5 out of 5
12/30/2023
Great service
Nicole P.
5 out of 5
12/30/2023
He did an awesome and got me in and out ! I appreciate all the hard work! Thank you!
Timothy H.
5 out of 5
12/30/2023
Bryan was very courteous and helpful
Robert B.
4 out of 5
12/30/2023
I appreciated the the efforts to address our brake issue.
Ather K.
5 out of 5
12/29/2023
Excellent

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