Service Center

Real Reviews From Verified Customers

Barbara S.
5 out of 5
12/30/2023
Joseph was efficient, friendly, informed me exactly what would be done. He was a pleasure to work with. And another nice fellow persuaded a worker to move his car so I could get mine out. He was very helpful, too. You have a remarkable crew. Barbara S
Kim &.
5 out of 5
12/30/2023
Dan was great
David D.
5 out of 5
12/30/2023
Great experience and impressive operation
Karen V.
5 out of 5
12/30/2023
Toby was great
Mark S.
5 out of 5
12/30/2023
Nice prompt service and attention by Erin. Thanks.
Jennifer J.
4 out of 5
12/30/2023
Satisfied with the outcome and really like the texting capabilities.
Carol M.
1 out of 5
12/29/2023
A detachable seat belt is hanging behind my rear seat and I don't know why and how to get it out of my view. I need to come in to get this corrected.
Jason L.
5 out of 5
12/29/2023
She did a great job. Very easy to work with
Sheryl Z.
5 out of 5
12/29/2023
Everyone helpful and kind. Best salesman and service department I have ever been to!
Ryan J.
5 out of 5
12/29/2023
Thank you
Cathy O.
5 out of 5
12/29/2023
I love working with Erin. She seems very knowledgeable and trustworthy. I have never felt that with another service advisor. Because of her, I will always come to Saint Charles Honda, and will consider trading in my current Honda for a new one in the near future. Love Erin.
Anneliese S.
4 out of 5
12/29/2023
Thank you stays friendly
Barbara M.
1 out of 5
12/29/2023
I was told that my vehicle would be ready in two hours (while I waited), but, it took over 3.5 hrs.
Cathy M.
5 out of 5
12/29/2023
Kevin was very communicative throughout the entire process and made sure all of my questions or concerns were addressed.
Julie M.
5 out of 5
12/29/2023
David was attentive and made sure I stayed updated with the status of my vehicle. He was kind, respectful and made sure my questions were answered.
Kathleen P.
4 out of 5
12/29/2023
Noah Taylor was great! This was the second time Noah was my service advisor; he was personable and professional both times. He ensured he knew exactly what my vehicle needed based on my concerns and addressed them all, including providing options when available. I will definitely be requesting Noah as my service advisor whenever my vehicle needs to be serviced. In addition, I cannot say enough on the quality of service TJ Taylor provides to customers and to supporting the McGrath service staff. It’s refreshing to know when I bring my vehicle in, I will always receive excellent service. He is a true asset to the McGrath family.
James B.
5 out of 5
12/29/2023
Ok
Cathleen D.
5 out of 5
12/29/2023
Nice guy! Very helpful, friendly, polite. He’s a good Service Consultant. He knows his job well. Great customer service!
Saboor Z.
5 out of 5
12/29/2023
Exceptional service
Alvin L.
5 out of 5
12/29/2023
Noah was very nice and kept me updated and made me feel like he wants the best for each customer.

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