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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2047 reviews 64%
4 star 681 reviews 21%
3 star 89 reviews 3%
2 star 171 reviews 5%
1 star 199 reviews 6%
Review Us
Mohammed Haneef.
5 out of 5
3/4/2024
Atif provided extremely good service. He took the time to explain everything and it helped me understand better.
Jigar P.
5 out of 5
3/4/2024
Nice staff.
Michael C.
5 out of 5
3/4/2024
Excellent job in coordinating the service of my vehicle and reviewing the inspection of it all on a timely basis.
Dave F.
5 out of 5
3/4/2024
The entire Service team is awesome! Quality work, a fair price, and exceptional people.
Robert M.
5 out of 5
3/4/2024
Noah was very attentive to all my concerns about my car and went out of his way to make sure everything was taken care of. Very nice young man.
Todd J.
5 out of 5
3/4/2024
Noah was very knowledgeable and efficient.
Kiahnah J.
5 out of 5
3/4/2024
Joseph was very kind and professional. Thanks Joseph!
Edyta K.
5 out of 5
3/4/2024
Curtis Fulmer provided a great customer service. Thank you
Jody W.
5 out of 5
3/3/2024
David did an excellent job with staying in touch with me to give status updates on a job that became more complicated than anticipated. I appreciate all of his help.
Stacy C.
1 out of 5
3/3/2024
I dropped my car off at 8 am and it wasn’t ready until after 4 pm. They told me it would be about 2-2 1/2 hours. I specifically asked for the free wash because last time it was possibly quickly rinsed, but definitely not washed. It wasn’t even rinsed this time and it needed the wash. The salesman told me (due to the lease service plan) that I’ll only need to “put gas in my car”. I just paid over $500 for regular maintenance. Salespeople should be truthful!
Robert V.
5 out of 5
3/3/2024
Excellent service!
Ryan D.
5 out of 5
3/3/2024
Julia was very good at explaining every aspect of the services performed. She was also friendly and professional.
Ryan B.
5 out of 5
3/3/2024
Very attentive and great customer service.
Scott S.
5 out of 5
3/3/2024
She looked happy to help me. Took time to walk over the services.
Erin C.
2 out of 5
3/3/2024
Estimated wait time was half the actual wait time.
Cesar A.
3 out of 5
3/3/2024
Everything was fine, only issue took very long just to be told what the issue was with my vehicle. Only complaint I have
Jeannie F.
2 out of 5
3/3/2024
This is not David's fault. The touch up paint did not match we are not satisfied.
Alejandra O.
5 out of 5
3/3/2024
Very friendly always makes you feel welcome. Answered all my questions and always keeps me updated on my vehicle.
Paul M.
2 out of 5
3/3/2024
A glow kit was found underneath our car, much to our great surprise, and that was removed, but as we have discovered today, March 2 after getting our car back yesterday, to our increasing shock an Aftermarket sound system is also hanging down inside the car. Why wasn’t the glow kit and the aftermarket sound system found with the 84 Point inspection that we were entitled to. We were also entitled to the Carfax before purchase, and that never happened either. Failure to disclose these things must be accounted for.
Maura F.
5 out of 5
3/3/2024
Very attentive! Needed to be Out by 9:30 David made sure I was!

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