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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2022 reviews 64%
4 star 670 reviews 21%
3 star 87 reviews 3%
2 star 170 reviews 5%
1 star 195 reviews 6%
Review Us
Catherine K.
5 out of 5
3/18/2018
Awesome employee- very helpful Amazing service! Super quick!
Lori P.
5 out of 5
3/17/2018
TJ is always very helpful and professional
Brian S.
5 out of 5
3/17/2018
I thought that John Paplaczyk provided excellent service, very professional.
Michael W.
4 out of 5
3/17/2018
I had a great experience today.
Christopher N.
4 out of 5
3/17/2018
Good visit thanks!
Beth G.
4 out of 5
3/17/2018
He was polite, thorough and the maintenance was completed in a timely fashion
Manisha S.
4 out of 5
3/16/2018
Excellent service with detail report
Jeffrey P.
1 out of 5
3/16/2018
Service was fine but the car wash leaves a lot of hard water spots on the vehicle and the windows are spotty, I think it was cleaner before the wash
Bill H.
4 out of 5
3/16/2018
Timely completion of the scheduled warranty service.
Vince W.
1 out of 5
3/16/2018
Issue not resolved. Very unhappy with response from tech line on radio. 1) usb functionality is a documented feature of the radio, don’t tell a customer that the problem stems from that. 2) Radio Frequency Interference is all around us. It’s an engineering issue if that is the cause of the radio resetting itself. Also not based on any factual data. You are grasping at straws. Keep trying.
Paresh P.
5 out of 5
3/16/2018
Mike Castro is great. I’m happy with my service thanks to his excellent customer service skills.
Benjamin B.
5 out of 5
3/16/2018
Everything was perfect
Trudy R.
5 out of 5
3/16/2018
CJ was polite and helpful. Nice young man.
Michael S.
4 out of 5
3/15/2018
TJ Taylor is an affable person. He updated my profile and my car was serviced for a manufacturer recall while I waited. My Civic Hybrid was completed in half the time that was estimated. Thanks TJ.
Linda B.
5 out of 5
3/15/2018
Coffee please for early morning appointments
Jennifer A.
4 out of 5
3/15/2018
McGrath exceeded my expectations at every turn and has for 10 years. I had a new advisor this time, John P., but TJ came to ensure everything was done to my satisfaction. While I was waiting my salesman Carlos also stopped and reviewed McGrath’s first year advantage program. (I stayed loyal to McGrath Honda but got a Pilot this time.) They all worked together with the advantage staff to cover my replacement tire.
Hugo C.
4 out of 5
3/15/2018
Thank you Michael Castro for the way you do your work, And take care customer. I’m happy with you, how you offer your service to me. Thank you again.
John R.
5 out of 5
3/15/2018
Great service, fast Thanks!
Michael P.
3 out of 5
3/15/2018
I asked him if it would be possible for the service to be done by a certain time. He assured me it would be done by the quoted time, and was in fact, done a bit early. I appreciate the value placed on my time.
Eugene U.
5 out of 5
3/15/2018
Great service

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