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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Suja F.
5 out of 5
6/21/2018
mark is always helpful, knowledgeable and pleasant to deal with. Keep up with excellent work!
Manojeet B.
5 out of 5
6/21/2018
Mark is an outstanding service advisor.
Ines L.
5 out of 5
6/20/2018
Patrick couldn’t have been more helpful. I will enjoy your new facilities because right now, the place is a dump. I hope to have points available to defer future costs. While competitive, I have gotten an oil change for $25 less! Despite that, you have earned my business again, and you can attribute that to Patrick’s fine work and customer service.
Scott F.
4 out of 5
6/20/2018
Patrick in service brings an added boost to the team with his knowledge of the Volvo systems and when in doubt found the answer or solution to my questions. Very pleased to have had a great explanation of the service performed and of future service upcoming. Thank you MaGrath Volvo for bringing great service to the Barrington Dealership.
Bart C.
5 out of 5
6/17/2018
Great job!
Joseph R.
4 out of 5
6/16/2018
Mark, Patrick and team were amazing. They were very patient with me when I was asking questions on my new parts.
Walter S.
4 out of 5
6/16/2018
Patrick does a fine, professional job!
Betty N.
2 out of 5
6/15/2018
I’m not sure why my first oil change needs to last 2 hours. The service is polite but slow. The waiting room feels like I’m in someone’s basement.
Arnold S.
5 out of 5
6/14/2018
Great as usual!
John O.
5 out of 5
6/14/2018
Very satisfied. Good service, Answered my many questions.
Robert T.
5 out of 5
6/14/2018
Professional...attentive...well mannered and knowledgeable.
Barbara M.
3 out of 5
6/14/2018
Thanks Mark for making things right
Christopher D.
5 out of 5
6/13/2018
Mark has always been good to deal with
Telia Tianne.
5 out of 5
6/13/2018
Great customer service!
Walter S.
4 out of 5
6/13/2018
He is very understanding of my maintenance questions, and details of your vehicles. He was also thorough with explanations of the details we got into.
Richard R.
4 out of 5
6/10/2018
Thanks Mark for your professionalism once again. I look forward to hearing back from you in regards to my tires.
Matthew H.
1 out of 5
6/6/2018
I had an appointment for a simple oil change at 12:00. I arrived at 11:50. The car was not ready until 1:20. This is way too long for an oil change. Additionally, the car was not washed, as I was told that there was no one available to wash it.
Daniel B.
1 out of 5
6/5/2018
In lieu of you giving me a loaner, a driver dropped me off. Later he picked me up. However, the time I was told that the person was going to pick me up was over an hour from the time I was told he would come I would not mind the wait if I was told it was going to take longer to be picked up and to complete the car. I had two people from my school who asked if I needed a ride, but I turned down their offer since I was told a ride was on the way. Knowing what was going on would have been beneficial in me making plans
Frederick R.
4 out of 5
6/5/2018
Communications should be number one.
Gerald G.
5 out of 5
6/5/2018
Thanks again Patrick!

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