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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Esbon V.
5 out of 5
7/27/2018
very professional very satisfactory
Dikunj P.
5 out of 5
7/26/2018
Great Job done. Good customer satisfaction, Highly recommend to others who can see this.
Lynn S.
5 out of 5
7/26/2018
Mark and Patrick were great as usual.
Joshua F.
5 out of 5
7/25/2018
Great service as always by Mark and Andrew (Master Tech). Both made the experience great, smooth and quick. Thanks guys
Matthew M.
5 out of 5
7/24/2018
Very friendly!
Katherine C.
4 out of 5
7/23/2018
I was having problems with my car starting and called on Saturday with concerns and Mark was wonderful to squeeze me in that morning. Codes were going off and the car would start, sputter, then die. He got me right in and replaced the battery and had me back on my way within hours. Thank you thank you thank you
Andrew M.
4 out of 5
7/22/2018
Timely service and a good disposition Mark is into his position. And from what I can tell he is knowledgeable about the products.
David R.
5 out of 5
7/21/2018
Mark is wonderful to work with every time we return to Volvo!
Susan K.
4 out of 5
7/20/2018
Patrick schedule me in for a last minute safety check for an upcoming trip. I appreciated his effort in doing that! He went over all aspects of what was done and the status of the check. He also made sure the car was very clean when I came to pick it up....very much appreciated! He has a pleasant and professional manner.
Carl G.
4 out of 5
7/20/2018
The delay was caused by outside services Your service department is just super I am very satisfied
Jorge R.
4 out of 5
7/20/2018
Mark is the best Service Writer I have ever had, and a key reason why I take my car to McGrath Volvo of Barrington for service.
Michael V.
5 out of 5
7/19/2018
Great service dept. thanks Mark
Manojeet B.
5 out of 5
7/18/2018
Great service.
Timothy E.
5 out of 5
7/16/2018
Great service and very efficient!
Angelane B.
5 out of 5
7/14/2018
Mark and the McGrath staff were very friendly and helpful. I received excellent service.
Micah W.
5 out of 5
7/12/2018
Very kind and very good on me keeping me updated!
Chad M.
5 out of 5
7/12/2018
Thanks Patrick well done!!
Christopher C.
5 out of 5
7/12/2018
Outstanding service and great people!
Michael O.
5 out of 5
7/11/2018
Great job timely service
Gaye F.
4 out of 5
7/10/2018
Patrick and your staff went above and beyond to accommodate our needs... Having a loaner car available was very much appreciated! As well as, checking in with updates. My car looked pristine upon return inside and out! Not to mention, Patrick delivering it to my home! I have always been satisfied with all your staff’s friendliness and helpful spirit and service! Thank you! Previously, When we had a Jaquar, the dealership rarely had a vehical available for use. They even called a local car rental and had a low end dirty car for our loaner.. very disappointing! Thank you! The Flowers

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