Service Center

Real Reviews From Verified Customers

Nanci T.
1 out of 5
8/28/2018
Issue has not been resolved, in part because I could not permit mechanic to remove 3 dog crates that are secured in place. I am disappointed that he left dirty smudges on both new front car seat covers. Once at home, I found additional soil on the drivers' seat cover.
Jeffrey B.
5 out of 5
8/28/2018
It was a pleasure working with Patrick. He took care of everything and confirmed with me along the way. I would highly recommend Patrick / McGrath to friends and family.
Constantin P.
5 out of 5
8/27/2018
Mark is a great service advisor.
Barbara B.
4 out of 5
8/24/2018
I live in San Antonio. When I visit my parents in Crystal Lake and need servicing, I'm comforted to know that Patrick Spallone and the crew in the service department is there to help. The last 2 trips here, he has really stepped up and helped me out. I can't thank you all more...
Christopher .
5 out of 5
8/24/2018
Great service. I’ll always bring my car there.
Gregory P.
5 out of 5
8/24/2018
Patrick is great and service is always very good!
Chaitanya C.
5 out of 5
8/23/2018
Patrick was really great in service and helpful
Susanne E.
4 out of 5
8/23/2018
Thanks for servicing my car upon short notice! Provided clear communication during the service. Very professional. My car was cleaner than when it was dropped off.
Cliff G.
1 out of 5
8/22/2018
You missed diagnosed my cooling system and the timing belt
Wei S.
5 out of 5
8/22/2018
He looks after his customers.
Denis V.
5 out of 5
8/22/2018
great staff
Thomas S.
5 out of 5
8/12/2018
Mark is great. I always appreciate his welcome, recognition that I’m a returning customer, attention to detail and timely service
Daniel B.
1 out of 5
8/11/2018
I question the integrity of your dealership, when I have been lied to on multiple occasions.
Sheila R.
5 out of 5
8/11/2018
Patrick was great!
John K.
5 out of 5
8/10/2018
Patrick was great, give him a raise !!
Todd R.
5 out of 5
8/7/2018
Nice to see some new faces at the dealership, Patrick is awesome young employee, professional, and knowledgeable of the S60s. Thanks -Todd
Karen J.
5 out of 5
8/2/2018
He was accommodating, knowledgeable, and helpful.
Greg S.
4 out of 5
8/1/2018
I'm looking forward to the new facility! Too bad your current working conditions are so rough.
Jenna B.
5 out of 5
7/31/2018
Patrick was very informative and kept me up to date step by step the entire time McGrath had my XC90 in for service. I really appreciate all he did and McGrath. I would recommend to friends and family. Thank you!
Robert U.
5 out of 5
7/29/2018
Excellent customer service amd attemtion to detail. This auto dealer is a step above!!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort