Service Center

Real Reviews From Verified Customers

Ryan L.
5 out of 5
5/17/2024
Thanks for getting me in quickly.
Dorit A.
5 out of 5
5/17/2024
Everyone was great, very helpful starting with Jaylene setting up appointment, Ryan taking care of the issue promptly, and Bob checking in. Thank you!
John T.
5 out of 5
5/17/2024
Attendant knowledgeable Ian’s kept me informed.Work was done promptly
Alexander J.
4 out of 5
5/16/2024
Jaylene provides amazing customer service and is a kind person. I don’t think the dealer could ask for more.
Marcia P.
4 out of 5
5/15/2024
simon was very nice and efficient. He said I needed 3tires but have decided to wait and maybe get another quote or 2 . Thank you
Mike J.
2 out of 5
5/15/2024
The service took two days. I was expecting two hours
Hiromi A.
5 out of 5
5/14/2024
Thank you!
Karla C.
5 out of 5
5/12/2024
Every time I go in to get my car serviced Jaylene is there too and it’s like seeing an old friend now. Shes always nice to talk to and she always makes sure im updated on everything with my car.
Jolene G.
5 out of 5
5/12/2024
Both Arameh and the young man who picked up my car were phenomenal
Joji R.
5 out of 5
5/12/2024
Great exceptional service Well received and really did a great job within 24 hours. Thank you for the loaner car.
Rosemary H.
5 out of 5
5/12/2024
Thank you! Excellent service!
Wendy F.
5 out of 5
5/12/2024
Ryan was perfect. He is knowledgeable, polite, even keeled, great personality and Audi is lucky to have him.
Martin S.
5 out of 5
5/12/2024
Jaylene did an excellent job from start to finish!
John B.
5 out of 5
5/11/2024
Great job and attention to detail!
Dimo R.
5 out of 5
5/10/2024
Service was excellent!
Thomas M.
5 out of 5
5/10/2024
Great experience!
Mary L.
1 out of 5
5/10/2024
Your service department did not find anything wrong with my vehicle and basically told me I can pick up my car. But the worse part is no one called me to let me know . I received a video on my phone, and I had to call to find out the status. The person I spoke to just told me my car was ready. When I asked what was wrong with the car he stated “I don’t know. But we close at 6pm so you can pick it up anytime before we close.” I asked if I can talk to a manager and he said no one was around . Then I said I will come tomorrow. When Simeon called me the next morning (after I left a message) he told me they found nothing wrong with the car. I insisted to talk to a manager and said Jasmine would call me . She never did. I eventually picked up my car (and had to pay $45 in gas tank because you gave me a loaner with only 1/2 a tank) …. so I basically called Audi USA to try and help me. I also told them that the McGrath Audi service I received was NOT ACCEPTABLE!
Maria B.
5 out of 5
5/10/2024
Thank you Simeon and Team Audi!
Frances S.
5 out of 5
5/10/2024
Great service thanks
Diana W.
5 out of 5
5/9/2024
Sino is a great service rep. He is always helpful and engaging! Great personality!

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