McGrath Audi Morton Grove Auto Repair Service Center

The Many Advantages of Digital Car Inspections

Many auto shops perform visual inspections on cars and record the results on paper. Digital inspection has eliminated the need for paper and more. These inspections are done by a technician using an electronic tablet or laptop to record inspection results as well as take pictures or video. It is possible to have the results of inspections printed out and manually placed in the shop's management system. Some software will electronically record recommendations and inspection results to a customer's profile.

Digital Inspections are here to say and they undoubtedly help consumers and shops, so here is come information from McGrath Audi Morton Grove Auto Repair Service Center in Morton Grove, IL to keep you informed.

Problems With Paper

A constant challenge with using paper inspections is no two of them are the same. A vehicle inspection form will look different for each auto shop. When dealing with various technicians and locations over the years, the history and results of vehicle inspections can be confusing.

Customization

Digital inspections are improving every aspect of the car inspection process. It is now possible to provide customized inspections for everything from a full multi-point inspection to a simple tire report or full inspection. This technology enables many technicians to easily complete a 50-point inspection process. They provide necessary notes as well as pictures and video for required repairs.

Pictures And Videos

One of the last steps involved in the digital car inspection process is taking a picture or video. This avoids the need to ask a customer to come and look at their vehicle. These are high-resolution images and are detailed. Once a customer looks at the picture or video, and the repair is explained, it provides a customer with confidence concerning what a technician is saying about their vehicle.

Navigation

One of the two important things a technician needs to learn about performing digital car inspections is exactly what it is and how to navigate when using it. Most of the training starts with being able to tell about the customer's vehicle history. Taking good pictures as well as video and providing them with notes is essential. Once the process of digitizing car inspections is established, it will provide a higher level of engagement with the vehicle as well as the customer.

Text Messages or Email

Digital car inspections save a customer time. With this technology, it won't be necessary for a customer to be at an auto shop to see what repairs need to be done. A technician can send photos as well as video with detailed explanations by text message or email. The vehicle owner can be in another part of town or another state and still make an informed decision about their vehicles’ repair. It is common for a technician to get an approval for a repair within minutes.

Digital car inspection software provides a technician with easy access to a detailed written and photographic history of a vehicle. It also enables a customer to leave the shop and go about their business knowing they can see pictures or video of what is wrong with their vehicle. They can then quickly authorize a repair no matter their location. Digital car inspection significantly increases the efficiency of any auto shop where it is utilized.

 McGrath Audi Morton Grove Auto Repair Service Center, 7000 Golf Road, Morton Grove, IL 60053

Sources: Parts and People and AAA