Cody really seemed interested in my vehicle and making sure my problems were resolved. He is great at providing customer service. I can speak to that having over 25 years in the business. He is an employee you want to keep!!!
professional and accommodating staff.
Outstanding job. They were right on time regarding the length of time to complete my vehicle
Great job as usual, thank you
Aaron engaged in Fraud. He was charging me for parts that he wasn’t putting on. I was checking behind him after he kept negotiating cheaper and cheaper prices to fix my vehicle. Thank God for Shade. He made everything right. He knows about what happen. Aaron should be fired. First y’all lied to me about the truck I bought. I charged that to the game. You didn’t hurt me you hurt yourself because I’ve bought 2 brand new Toyota’s since then. And about to by my daughter a Toyota. I’m a mail carrier for USPS and have sent 3 people in the last year to buy new Toyota. It’s not worth for car salesman to lie to get a sale. They must protect your brand. Then after the car salesman lie to me, your service department engage in fraud. I’ll pray for you guys!
Came in with low expectations per my overall experience with Hill Country Honda. Cody exceeded my expectations and put me at ease. Much better than several other reps you have at that location, I hope his managers know his service is quality. My faith in Honda overall is slightly restored & definitely improved from where it was, which is impressive.
Excellent support and appreciate the Cody services.
Cody is very gracious and down to earth! He understood the issue with the car immediately and took care of the service very promptly and efficiently. I was very sick at the moment but I was made so comfortable while waiting briefly and the other staff were courteous and counselled me with good suggestion to feel better. Thanks for the wonderful experience!
Always sweet and professional staff.
Great service. And friendly staff.
Awesome customer service!
Kept me informed and set realistic expectations on the time for repair. I appreciate his customer service and I will be returning to the dealership for future service needs.
I appreciated being told about costs and the wait time accurately from the beginning of the visit.
David Collins is professional who delivers outstanding customer service. His professionalism from two years ago did not fade up to this day. In my opinion, his customer service entice our family to purchase more Honda vehicles in the future because we know that we are in good hands. He deserves an increase of responsibilities and promotion. Thank you.
Everyone was great, and the shuttle service was wonderful. Thanks!
David was very professional and super nice to us! I could not have asked for a better service rep! I will definitely be coming back to get my car serviced here.
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