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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1276 reviews 66%
4 star 473 reviews 25%
3 star 45 reviews 2%
2 star 65 reviews 3%
1 star 63 reviews 3%
Review Us
Linda W.
4 out of 5
9/1/2018
I think a good service department is important - and you have one. It’s mainly because of bad service at a HONDA dealer that I’m now a happy Mazda owner. Thank you.
Fernando M.
4 out of 5
8/31/2018
Was surprised my A/C condenser went out before 30k Mike’s. I hope that’s not a sign of more bad things to come... especially after my warranty expires. Mark was very good as always.
Margot C.
5 out of 5
8/30/2018
Max was a very knowledgeable, helpful, and efficient. The service is wonderful very quick and efficient and everyone there is very friendly.
Mike M.
5 out of 5
8/29/2018
Mark is very professional and cordial.
Sylvia P.
4 out of 5
8/29/2018
Max has been my service advisor for my recent service visits. He is personable and addresses all my service issues promptly. All my questions are answered. I always leave Bob Baker’s with confidence and feel assured that my repairs were completed with the utmost satisfaction. Max has wonderful customer service skills!
Pierce W.
5 out of 5
8/29/2018
Jesse’s good
Sarah S.
1 out of 5
8/28/2018
I still haven’t gotten my part that was told would be ready 3 weeks ago.
Mark A.
5 out of 5
8/24/2018
Max did a good job. Answered all my questions and provided a loaner. Car was ready on time. Good experience overall.
Dawn L.
4 out of 5
8/24/2018
Jesse answered my every question and really took care of me. I will be back!
Sofia T.
5 out of 5
8/24/2018
Thank you!
Lisa H.
5 out of 5
8/24/2018
Friendly fast efficient service. I’m very happy thank you
Lailina N.
5 out of 5
8/24/2018
Friendly professional service - I will return again!
Toshiyuki I.
5 out of 5
8/24/2018
Very easy to communicate. I will bring my car to him for the next service for sure.
Dale J.
5 out of 5
8/23/2018
The service was great. They took the time to find fix the problem, and the price was more than reasonable. Thanks guys
Sandy H.
2 out of 5
8/22/2018
A bit pricey.
Jessica S.
5 out of 5
8/21/2018
Thank you!!
Brian B.
5 out of 5
8/19/2018
Jesse did a great job of managing the service I needed.
Sasha Z.
5 out of 5
8/19/2018
Thanks
Shirley E.
4 out of 5
8/17/2018
Max was fantastic and very accommodating when some unexpected issues arose. He explained the options clearly and arranged to have the work expedited. There seems to be a correlation between the work I was scheduled for and the subsequent malfunction, but regardless Max made me feel like a valued client.
Susan B.
5 out of 5
8/17/2018
The service was great

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